Full job descriptionWe are recruiting for a Claims TPA Manager - French on behalf of a top 2 legacy player globally.
The successful candidate will act as the primary relationship manager for French claims portfolios, working closely with third party administrators, cedants, legal partners, and internal stakeholders to ensure claims are managed effectively, fairly, and in accordance with regulatory and contractual requirements. The role combines claims expertise, portfolio oversight, audit activity, stakeholder management, and strategic support across acquisitions and portfolio transitions.
We are looking for a confident and technically strong claims professional who combines excellent relationship management skills with a commercial and analytical mindset.
Key Responsibilities
*Acting as the primary relationship contact for claims business originating from France, with a particular focus on French decennial liability, construction, property and liability claims.
*Leading regular portfolio review meetings with Third Party Administrators (TPAs) and cedants.
*Acting as the first point of referral for applicable claims notifications and supporting the allocation of technical claims.
*Reviewing, analysing and reconciling third party claims data and supporting its accurate ingestion into internal systems.
*Producing and analysing management information, portfolio reports and performance metrics.
*Facilitating and participating in onsite and remote audits.
*Monitoring and tracking audit findings, ensuring actions are completed and emerging issues or trends are escalated appropriately.
*Producing high quality oversight reports and communicating findings to management and key stakeholders.
*Providing technical claims expertise in relation to acquisitions, due diligence exercises and portfolio transition activities.
*Undertaking regular travel within France, primarily Paris.
Key Requirements
*Experience within the French insurance claims market is desirable but proven claims experience will also be considered.
*Fluent French language skills, with the ability to communicate confidently and professionally in a business environment, both verbally and in writing.
*Prior exposure to French construction and/or decennial liability claims.
*Experience working with third party administrators, delegated authority arrangements, or outsourced claims operations.
*Experience conducting claims audits, oversight reviews, or performance assessments.
*Proven ability to manage external stakeholder relationships and influence outcomes.
*Experience reviewing complex claims and portfolio data and presenting recommendations
*Must be willing to undertake regular travel to Paris and other locations within France to attend stakeholder meetings, audits and oversight activities.
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