Dutch Speaking Customer Service Advisor
other jobs French Selection UK
Added before 7 Days
- England,East Midlands,Northamptonshire,Kettering
- Full Time, Permanent
- £31,000 per annum
Job Description:
Full job descriptionFRENCH SELECTION (FS)
Dutch Speaking Customer Service Advisor
Location: Kettering
Salary: up to £31,000pa plus benefits
Ref: 4335DC
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4335DC
The company: A leading global organisation specialising in the manufacture and supply of high-quality specialist products and technical solutions to professional and industrial customers worldwide
Main duties: Be responsible for managing customer enquiries ensuring a high level of service across an international customer base.
The role:
- Manage customer enquiries via phone and email providing a professional and helpful service.
- Process customer orders, credits and invoices accurately
- Coordinate deliveries and liaise with relevant teams to ensure orders and services are completed on time.
- Manage customer accounts and outstanding payments
- Resolve customer issues and queries, escalating to the appropriate departments when required.
- Build strong relationships with customers, franchisees, suppliers and internal teams to ensure effective communication and smooth processes
- Identify opportunities for continuous improvement while maintaining high standards of accuracy, quality and customer service
The candidate:
- Fluent in Dutch ( written and spoken ) essential
- Experience in a customer service or an administration role
- Excellent communication s skills with the ability to build good relationships
- Organised, confident with the ability to prioritise
- Confident in using Microsoft Office
The salary: up to £31,000pa plus benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Dutch Speaking Customer Service Advisor
Location: Kettering
Salary: up to £31,000pa plus benefits
Ref: 4335DC
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4335DC
The company: A leading global organisation specialising in the manufacture and supply of high-quality specialist products and technical solutions to professional and industrial customers worldwide
Main duties: Be responsible for managing customer enquiries ensuring a high level of service across an international customer base.
The role:
- Manage customer enquiries via phone and email providing a professional and helpful service.
- Process customer orders, credits and invoices accurately
- Coordinate deliveries and liaise with relevant teams to ensure orders and services are completed on time.
- Manage customer accounts and outstanding payments
- Resolve customer issues and queries, escalating to the appropriate departments when required.
- Build strong relationships with customers, franchisees, suppliers and internal teams to ensure effective communication and smooth processes
- Identify opportunities for continuous improvement while maintaining high standards of accuracy, quality and customer service
The candidate:
- Fluent in Dutch ( written and spoken ) essential
- Experience in a customer service or an administration role
- Excellent communication s skills with the ability to build good relationships
- Organised, confident with the ability to prioritise
- Confident in using Microsoft Office
The salary: up to £31,000pa plus benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Job number 4058801
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Company Details:
French Selection UK
Company size: 20–49 employees
Industry: Recruitment Consultancy
French SelectionWebsite: https://www.french-selection.co.uk/A leading UK-based recruitment consultancy. Specialists in recruiting for international bu...