Full job descriptionGeneral Manager – Premium Bar & Restaurant
Location: Richmond, South West London
Salary: £50,000 - £55,000
Job Type: Full-time, Permanent
We’re recruiting an experienced and charismatic General Manager to lead a stylish, high-volume neighbourhood bar and restaurant in the heart of Richmond.
This is an opportunity to take ownership of an established venue with a strong local following, leading from the front to deliver outstanding hospitality, develop a brilliant team and drive continued commercial growth.
The role
As General Manager, you’ll have full responsibility for the performance and day-to-day operation of the venue. You’ll create a positive, high-energy environment where customers receive an exceptional experience and the team feels motivated, supported and accountable.
Your responsibilities will include:
*Leading, inspiring and developing the management and wider venue team
*Delivering sales, profit, labour and operational targets
*Maintaining consistently high standards across food, drink and service
*Recruiting, retaining and developing high-performing team members
*Managing stock, wastage, payroll and wider financial controls
*Ensuring full compliance with licensing, food safety and health and safety requirements
*Creating a collaborative, professional and enjoyable team culture
What we’re looking for
We’re looking for a confident, outgoing and commercially minded hospitality leader who brings energy and personality to everything they do.
You’ll ideally have:
*Previous experience as a General Manager within a quality bar, restaurant or premium pub environment
*A strong record of leading and developing successful teams
*Excellent commercial awareness, with experience managing budgets, labour and profitability
*High standards and a genuine passion for customer experience
*The confidence to be visible on the floor and build relationships with regular customers
*Strong organisational, communication and problem-solving skills
*A hands-on leadership style and the ability to remain composed during busy services
What’s on offer
*Competitive salary
*Staff discounts across a wider collection of venues
*Training and professional development
*Genuine opportunities for career progression
*Flexible working where operationally possible
*A supportive, inclusive and people-focused culture
This would suit a passionate hospitality professional who wants genuine ownership of a standout Richmond venue and the opportunity to make a visible impact on its team, culture and commercial success.