Full job descriptionBranch Administrator
*Location: Sutterton, Lincolnshire, PE20
*Job Type: Full-time, Permanent
*Salary: Competitive, dependent upon experience
We are seeking an efficient and enthusiastic Branch Administrator to join our established team. This role is crucial in supporting the Branch Manager and the wider team, ensuring the smooth and effective day-to-day operations of our Sutterton branch.
Day-to-day of the role:
*Provide high-level personal assistant and administrative support to the Branch Manager, anticipating management needs and supporting the wider team as required.
*Manage incoming calls and maintain the branch switchboard.
*Act as the first point of contact for customers and clients, professionally handling enquiries, requests, and complaints in person, by telephone, and via email.
*Carry out financial administration duties, including processing invoices, delivery notes, and related documentation.
*Prepare sales quotations, issue invoices, and delivery tickets.
*Perform daily cashiering duties and liaise with Head Office.
*Maintain accurate data, records, and filing systems, including stock documentation and confidential information.
*Update the sales database regularly.
*Support the sales team during events and trade shows.
*Provide general administrative support across branch operations.
*Conduct monthly stock checks on domestic items.
*Ensure timely and clear communication across the team.
*Consistently deliver professional and customer-focused service.
Required Skills & Qualifications:
*Strong communication skills and a professional telephone manner.
*Confidence in dealing with people at all levels.
*Discreet and trustworthy when handling confidential information.
*Excellent organisational skills with the ability to multitask.
*Exceptional accuracy and attention to detail with both written communication and numerical data.
*Proficient in Microsoft Office (Word, Excel, PowerPoint).
*Self-motivated, approachable, and a team player.
*Ability to use initiative and adapt in a fast-paced environment.
*Well-presented and detail-oriented.
*Full clean driver’s license.
Benefits:
*Competitive salary plus bonus.
*32 days holiday (including bank holidays).
*Workplace pension.
*Life assurance (2 x salary).
*Country store staff discount.
*Car tyre discount.
*Company sick pay scheme.
*Flu jabs.
*Employee referral scheme.
To apply for the Branch Administrator position, please submit your CV and cover letter detailing your relevant experience.