Full job descriptionBranch Manager - Northampton £28,000 - £32,000 + Bonus + Discounted travel + Package
We’re recruiting on behalf of a well-established and highly successful independent travel agency looking for an Assistant Branch Manager to join its busy retail team.
This is a fantastic opportunity for an experienced travel professional who loves selling holidays but is also ready to take on more responsibility, support a team and play a key role in the performance of a successful high street branch.
The Role
Working closely with the Branch Manager, you’ll help oversee the day-to-day running of the branch while remaining hands-on with customers and sales.
You’ll help drive performance, motivate and develop the team and ensure customers continue to receive an exceptional level of service.
Your responsibilities will include:
*Supporting the Branch Manager with the effective day-to-day running of the branch
*Driving sales and helping maximise branch profitability
*Leading by example and achieving your own individual sales targets
*Coaching, supporting and motivating Travel Consultants
*Helping the team achieve individual and branch targets
*Delivering exceptional customer service and creating loyal, repeat customers
*Using your travel knowledge to recommend and sell holidays tailored to customers
*Supporting local promotional activity and events
*Helping generate enquiries through social media and other sales activity
*Maintaining high standards across the branch and stepping up in the Branch Manager’s absence
About You
We’re looking for someone with a genuine passion for travel and the personality to help lead and develop a successful team.
Ideally, you will have:
*A minimum of 2 years’ experience as a Travel Consultant
*Strong travel industry and destination knowledge
*A proven track record of achieving sales targets
*Excellent customer service and communication skills
*The confidence to coach, motivate and support colleagues
*Strong organisation and time-management skills
*A positive, enthusiastic and commercially focused approach
*The ability to lead from the front and set a great example to the wider team
Previous supervisory or management experience would be advantageous, but we’re also keen to speak with successful Senior Travel Consultants who are ready to make the move into management.
What’s on Offer?
You’ll be joining a successful and established travel business that invests in its people and offers genuine opportunities to develop your career.
The package includes:
*Competitive basic salary
*Uncapped bonus potential
*Excellent travel opportunities and industry benefits
*Ongoing training and development
*Genuine career progression
*The opportunity to work within a successful, customer-focused travel business
If you’re an experienced Travel Consultant who is ready for more responsibility and would love the opportunity to develop your management career, we’d love to hear from you.