Full job descriptionResident Services Advisor – Student Accommodation – Edinburgh
Location: Edinburgh, EH7 5AD
Job Type: Temporary
Duration: 4 weeks
Days: Monday to Friday
Hours: 9.00am–5.30pm, 40 hours per week
Overview
Simon Lincoln Recruitment Solutions are currently recruiting for a temporary Resident Services Advisor (RSA) to support the team at Huxley Studios, a student accommodation development in Edinburgh.
This is a 4-week temporary assignment, working Monday to Friday. You will be a key point of contact for residents and visitors, providing excellent customer service and supporting the smooth day-to-day running of the property.
Key Duties & Responsibilities
*Provide a friendly and professional front-of-house service to residents and visitors
*Deal with resident enquiries face-to-face, by telephone and email
*Assist with general reception and administrative duties
*Manage incoming enquiries and ensure they are dealt with efficiently
*Support residents with day-to-day queries and issues
*Liaise with maintenance and other site teams where required
*Assist with parcel and post management
*Maintain accurate records and update internal systems
*Help ensure communal and reception areas are presented to a high standard
*Support the wider site team during busy periods
*Deliver a consistently high level of customer service
Skills & Experience
*Previous customer service, reception, hospitality or student accommodation experience
*Confident and professional communication skills
*Friendly, approachable and customer-focused
*Strong organisational and administrative skills
*Comfortable using email and computer-based systems
*Able to manage a busy workload and prioritise effectively