Full job descriptionJob Title - Social Media Coordinator
Department - Marketing
Contract Type - Full Time Permanent
Hours - Full Time
Location - Celtic Manor Resort, Newport, NP18 1HQ
ID - REQ6726
Overview

Join the ’Greatest Story in Hospitality’ by becoming our next Social Media Coordinator and help bring the Celtic Collection brand to life across our digital channels.

From luxury hotels and championship golf courses to world-class events and unique guest experiences, you’ll play a key role in showcasing everything that makes the Celtic Collection extraordinary. Working alongside our Social Media Manager and wider Marketing team, you’ll create engaging content, support exciting campaigns, connect with our online communities and help drive both consumer and business engagement across our portfolio.

If you’re creative, organised, passionate about social media and ready to make an impact in one of Wales’ leading hospitality businesses, we’d love to hear from you.
Our Ideal Hero Will Have

Strong knowledge of Instagram, Facebook, TikTok, LinkedIn and YouTube

Excellent copywriting, communication and content creation skills

Experience supporting social media activity within a hospitality, events, service-based or B2B environment

Basic photography and videography skills with a keen eye for engaging content

A creative, organised and analytical approach with the ability to spot emerging trends and opportunities

Experience using Canva, CapCut or similar content creation tools would be advantageous

Flexibility to attend events, content shoots and occasional out-of-hours activities when required
Implementing Our ’Yes, We Can’ Philosophy, You Will

Create, schedule and publish engaging content across multiple social media platforms

Support the delivery of B2C and B2B social media campaigns, including Meetings & Events and Corporate activity

Manage social media enquiries, build engagement and deliver excellent online guest service

Monitor, analyse and report on campaign performance, providing insights and recommendations

Assist with website content updates and support wider digital marketing activities

Research trends, competitor activity and new opportunities to keep our content fresh and effective

Support influencer visits, content creators, events and special projects across the Collection
Be Recognised and Rewarded

As one of our ’Hospitality Heroes’ you will receive a host of Company benefits such as -

Access to career development training from day one

Discounts on food & beverage and hotel stays

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards
Grow With Us

As a Celtic Collection employee, you will be able to say -

I am equipped, trained, and supported to do THE BEST JOB I CAN

I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS

I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment

I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role

I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED

I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
Recruitment Info

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.

In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.