Full job descriptionAre you interested in a career with a forward-thinking business that continues to innovate and operate in paperless environment? QA Scotland are supporting a Glasgow based employer seeking a Digital Support Apprentice.
Digital applications are at the core of every successful business. Every company uses digital applications; some, like Microsoft Office, are common to many, while others are specialised for your employer.
The role:
Starting as an apprentice, your role will involve supporting your colleagues with various duties. This could include triaging telephone enquiries, taking notes, logging them into a CRM (Customer Relationship Management) system - which manages interactions with customers – and confirming by email.
You will collaborate with colleagues from various departments and eventually progress to become the ’go to’ person for the CRM system – your continuous development is important to QA & your future employer!
The apprenticeship:
While working your normal duties for 80% of the time, you devote 20% of your time to completing, a recognised digital skills qualification - SCQF Level 6 Digital Applications Support Apprenticeship.
Gaining your qualification will be a fantastic kick start to your career.
Salary:
From £16,000 - £18,000 per annum
Skills:
*A polite and professional manner

*An enthusiastic, can-do attitude

*Strong desire to learn and to progress

*Excellent communications skills, both written and verbal

*Sharp attention to detail

*Excellent organisational skills

Does this sound like you?
Apply today!
About QA apprenticeships:
*We are Scotland’s leading tech and digital Apprenticeship provider.

*We help you get on-the-job experience, earn a salary and work towards SCQF Level 6

*We offer you a broad range of Microsoft training courses, taught by highly experienced experts.

*Your dedicated Digital Learning Coach will be with you for the 12 month duration of your programme, supporting you along the way.