Full job description Front of House Receptionist | Southend | 37 hours p/w | £28,135
We are actively looking to recruit on behalf of our client who is seeking an experienced a part-time, permanent Receptionist, working 37 hours per week, Monday to Friday 9am - 5pm.
As the first point of contact for everyone who walks through the doors, you’ll play an important role in creating a welcoming, professional, and safe environment for people in crisis, staff, volunteers, contractors, and partner organisations.
The Role:
*Welcoming visitors and service users with warmth and professionalism, and ensuring people are safely signed in and out.
*Answering telephone calls and emails, taking accurate messages, and ensuring information is passed on appropriately.
*Managing post, deliveries, room bookings, and key sign-out.
*Keeping the reception area tidy, well-stocked, organised, and welcoming.
*Providing basic signposting to people seeking support, using our client database and SharePoint resources.
*Supporting the wider office team with general administrative tasks.
*Maintaining confidentiality and handling sensitive information appropriately.
What You’ll Need:
We’re looking for someone who:
*Is calm, professional, approachable, and genuinely warm when interacting with others, particularly people who may be experiencing difficult circumstances.
*Remains organised, reliable, and professional when things get busy.
*Learns new systems quickly and takes responsibility for following tasks through to completion.
*Communicates clearly and confidently, both in person and over the telephone, as well as in writing.
*Is comfortable using Microsoft 365, including Outlook, Word, and Teams.
*Understands the importance of confidentiality and consistently treats everyone with dignity, respect, and compassion.
*Can work effectively as part of a wider team while also using their own initiative.
What’s In it for you?
*Monday to Friday 9am- 5pm 37 hour per week, Monday to Friday 9am - 5pm
*Starting salary £28,135 rising incrementally to £30,635
*Life Assurance Scheme
*Employee Assistance Programme
*Blue Light Card
*Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees).
*Training and Development
*24/7 Digital GP Access
*A day off for your birthday!
*Subsidised parking
*Cycle to work scheme
For more information please contact Sophie Barnes