After Sales Coordinator
other jobs EAC Consulting Group
Added before 5 Days
- England,South East,Buckinghamshire,Milton Keynes
- Full Time, Permanent
- £28,000 - £29,000 per annum
Job Description:
Full job descriptionEAC are looking for a proactive and customer-focused After Sales Coordinator to join a business based in Milton Keynes. This is an excellent opportunity for someone with strong customer service experience who enjoys building relationships, solving problems and delivering an exceptional customer experience.
Working as part of a friendly and supportive team, you’ll take ownership of customer enquiries from initial contact through to resolution whilst dealing with complaints.
What’s on Offer?
*Salary £28,000 - £29,000
*Join a growing and successful business
*Friendly and supportive team environment
*Monday - Friday 8:30am-5:00pm
*25 days annual leave plus bank holidays
Key Responsibilities
*Handle customer queries and complaints efficiently and professionally.
*Be the first point of contact for customer enquiries via phone, email and online channels.
*Manage the complete sales order process from order entry through to delivery.
*Build and maintain strong relationships with customers, ensuring excellent levels of service.
*Liaise with internal departments to ensure smooth order fulfilment and issue resolution.
*Process and manage product sample requests, including stock control and reporting.
*Assist with stock management alongside the procurement team.
*Work closely with supply chain and purchasing teams to ensure product availability.
*Take ownership of tasks through to completion, escalating where appropriate.
*Provide support across other departments when required.
About You
The ideal candidate will have:
*A minimum of 2 years’ experience in customer service, sales support, account management or complaint handling.
*Excellent communication and relationship-building skills.
*Strong organisational skills with the ability to prioritise a busy workload.
*High attention to detail and excellent accuracy.
*Strong IT skills, including Microsoft Office.
*Experience using Microsoft Dynamics 365 Business Central (desirable).
*A positive, professional and friendly approach.
*The ability to work well under pressure and solve problems effectively.
*A proactive attitude with a willingness to learn and support the wider team.
Working as part of a friendly and supportive team, you’ll take ownership of customer enquiries from initial contact through to resolution whilst dealing with complaints.
What’s on Offer?
*Salary £28,000 - £29,000
*Join a growing and successful business
*Friendly and supportive team environment
*Monday - Friday 8:30am-5:00pm
*25 days annual leave plus bank holidays
Key Responsibilities
*Handle customer queries and complaints efficiently and professionally.
*Be the first point of contact for customer enquiries via phone, email and online channels.
*Manage the complete sales order process from order entry through to delivery.
*Build and maintain strong relationships with customers, ensuring excellent levels of service.
*Liaise with internal departments to ensure smooth order fulfilment and issue resolution.
*Process and manage product sample requests, including stock control and reporting.
*Assist with stock management alongside the procurement team.
*Work closely with supply chain and purchasing teams to ensure product availability.
*Take ownership of tasks through to completion, escalating where appropriate.
*Provide support across other departments when required.
About You
The ideal candidate will have:
*A minimum of 2 years’ experience in customer service, sales support, account management or complaint handling.
*Excellent communication and relationship-building skills.
*Strong organisational skills with the ability to prioritise a busy workload.
*High attention to detail and excellent accuracy.
*Strong IT skills, including Microsoft Office.
*Experience using Microsoft Dynamics 365 Business Central (desirable).
*A positive, professional and friendly approach.
*The ability to work well under pressure and solve problems effectively.
*A proactive attitude with a willingness to learn and support the wider team.
Job number 4067664
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Company Details:
EAC Consulting Group
Company size: 250–499 employees
Industry: Recruitment Consultancy
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