Full job descriptionReceptionist & Sales Support
Monday - Friday - 40 hours - 8.30am - 5pm
Permanent
Stoke on Trent
£27,758.64

We’re working with a leading international manufacturer and supplier within the construction/building sector, known for their innovation, quality and design.

Committed to delivering outstanding service and support to clients across various sectors. They’re now looking to add a proactive and detail-focused Receptionist & Sales Support to their growing UK team.

Purpose of the Job
The role will require a motivated and professional individual to join the team as a Receptionist and Sales Support. This dual-role position plays a key part in maintaining a welcoming office environment and supporting the sales team with administrative tasks.
Key Responsibilities

Reception Duties:
*Greeting visitors and ensuring a professional front-of-house experience
*Managing incoming calls and emails, directing enquiries to the relevant departments
*Handling post and courier deliveries
*Arranging travel and hotel bookings for colleagues and directors, as well as customers for events
*Managing meeting room bookings and assisting with hospitality needs

Sales Support Duties:
*Providing administrative support to the sales team
*Assisting with quote preparation, order entry, and processing
*Assisting with the accounts function, and where necessary chasing debt
*Assisting the admin department with basic order processing when required
*Coordinating with logistics to support order fulfilment
*Assisting with preparation for trade shows and marketing events

Desired Skills and Experience
*Proficient in Microsoft Office particularly Excel.
*Excellent verbal and written communication.
*Strong organisational skills with the ability to multitask effectively.
*Proven time management and ability to meet deadlines under pressure.
*Strong customer focus with a proactive and professional approach.
*Previous experience in a similar role.
This is a fantastic opportunity to join an established business with a friendly & supportive team. You will work in a collaborative environment where your contribution directly supports the delivery of essential services to customers.
If you’re ready to take the next step in your career, we’d love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process.
Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.