Full job descriptionOur client who are an award-winning not for profit organisation, providing a wide range of training and qualifications to the beauty industry, are currently recruiting for Membership, Insurance & Compliance Manager – to join their team in Gloucester on a part-time permanent basis.


You will be responsible for making sure all insurance requirements are met and properly documented, working closely with external brokers and third-party partners. You will also help grow the business by identifying areas for improvement, acting on concerns, helping the team meet its targets, and finding new opportunities.


The successful candidate will have previous experience in insurance, a creative approach to business development, and a passion for finding new ways to improve customer retention and win new business. Plus, have a keen interest in the beauty industry!


Key responsibilities:
-Complete compliance, audit and reporting requirements, working with external brokers and third-party teams
-Monitor business performance, identify areas for improvement and suggest new ways to grow
-Support the launch of new products, promotions and growth strategies
-Build and maintain strong relationships with insurance brokers and oversight partners
-Identify and report complaints to the board or relevant insurance brokers
-Carry out regular team one-to-ones, using audit feedback to support development
-Monitor team performance and engagement, helping to drive business growth and customer retention


Hours – 20 hours per week across 4/5 days per week (office based)


Salary – From £30,000 (FTE) depending on experience +
-25 days holiday (pro rata) + bank holidays
-CEO regularly gets pizza/lunch delivered to the office
-Expenses paid invite to an awards event where a gift bag worth £500 is given to staff
-Social Fridays where they attend bottomless brunches and have delivered breakfasts
-Very approachable/supportive and always on hand senior management