Full job descriptionBusiness Support Officer (Technical)
*Hourly Rate: £13.47 PAYE
*Location: Learning & Opportunities: Children & Young People Directorate
*Job Type: Full-time
We are seeking a Business Support Officer (Technical) to deliver comprehensive technical business support functions within the Learning & Opportunities: Children & Young People Directorate. This role requires a professional who demonstrates knowledge of and regard to the legislation and guidance relevant to their area of deployment. The ideal candidate will provide effective, high-quality, and solution-focused support, working collaboratively to improve the efficiency and quality of our services.
Day-to-day of the role:
*Responsible for the operational support for the designated technical business support service.
*Provide high-quality business support in setting up and maintaining systems, processing documents, and monitoring and maintaining records.
*Maintain accurate records both manually and electronically, producing data for statutory returns and/or statistical reports.
*Prepare legal paperwork on behalf of other officers.
*Utilise the Council’s IT systems to input data, word process letters, memoranda, and reports, including work of a confidential nature.
*Handle enquiries from the public, officers of the authority, and others, ensuring that these are dealt with and appropriate feedback is given.
*Undertake research, collate findings, and summarise information.
*Perform financial administration including ordering and processing of invoices using the Council’s financial system.
*Work as part of a unified service supporting the wider team and directorate as required.
Required Skills & Qualifications:
*Experience operating administrative processes within a busy office environment.
*Customer service experience.
*Ability to work to tight and conflicting deadlines.
*Proficiency with computers, including Microsoft Office and databases.
*Capability to undertake research, analyse, and collate information.
*Good communication skills.
*Excellent understanding of data protection and security of information principles.
Benefits:
*Competitive hourly rate.
*Opportunity to work in a dynamic and supportive environment.
*Exposure to diverse technical business support functions.
To apply for the Business Support Officer (Technical) position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.