Full job descriptionAccounts Receivable OfficerReports to: Processing Manager
Working hours: Full-time, 35 hours per week. Working pattern to be agreed with the manager.
Location: Liverpool
The Purpose of Your RoleAs an Accounts Receivable Officer, you will play an important role in ensuring income is accurately recorded and payments are collected in a timely manner. You will process debtor payments in line with company procedures and contribute to an effective debt collection process to support cash flow.
Key Responsibilities*Review and process sales invoices and credit note requests, ensuring VAT has been correctly accounted for.

*Issue invoices to the relevant processing teams.

*Act as a key point of contact for credit control and ensure outstanding debts are chased promptly.

*Maintain accurate records of collection activity and customer correspondence.

*Ensure debtor receipts are correctly allocated and accounts are kept up to date.

*Follow up on missing remittances and payment information.

*Distribute monthly statements to debtors.

*Produce monthly KPI and aged debt reports, including commentary on variances and overdue debts.

*Manage shared finance mailboxes and respond to customer and internal queries.

*Work closely with internal teams to ensure invoices and payments are accurately recorded.

*Support month-end processes, ensuring invoices and cash allocations are recorded within the correct accounting period.

*Provide financial information and supporting documentation for audits.

*Produce and maintain accurate working papers and financial reports.

*Review and update standard operating procedures relevant to the role.

*Provide additional financial information, reports and analysis as required.

*Ensure all duties are carried out in accordance with relevant policies and procedures.

*Maintain high standards of accuracy, confidentiality and customer service.

Experience & Skills*AAT qualified, CICM part-qualified or equivalent experience is desirable.

*Good GCSE-level Maths and English or equivalent.

*2+ years’ experience in Accounts Receivable within a larger organisation.

*Good working knowledge of Microsoft Business Central is desirable.

*Advanced Excel knowledge is desirable.

*Knowledge of double-entry bookkeeping is desirable.

*Experience producing financial reports for finance and non-finance colleagues.

*Strong organisational skills and the ability to manage demanding deadlines.

*Confident communicating with customers, clients, auditors and operational managers.

*Ability to build effective working relationships with a range of stakeholders.

*Understanding of GDPR and the importance of handling sensitive financial information appropriately.

*Experience working within a busy finance environment while managing competing priorities.

*Excellent attention to detail and commitment to delivering a high-quality service.

Key Attributes*Professional and collaborative approach.

*Strong attention to detail.

*Ability to work independently and manage workload effectively.

*Proactive approach to identifying process improvements.

*Strong communication and customer service skills.

*Ability to work under pressure and meet strict deadlines.

*Commitment to continuous learning and development.