Full job description Customer Facing Role
We are looking for people who want to take on a customer facing role in a lovely, modern and friendly organisation!
This is a great opportunity for graduates or anyone who wants to gain more administration experience!
You’ll manage a varied caseload, ensuring complaints are handled professionally, accurately and within agreed timescales.
The Job!
*Based in Central London
*A great role to gain experience within a variety of different areas.
*Investigate issues and liaise with relevant teams to gather information.
*Provide clear and professional responses to customers, both verbally and in writing.
Who you are.
*Previous experience in complaints, customer service or a similar role would be preferred but not essential.
*Strong written and verbal communications skills would be ideal.
*You want to work within a customer-service based role.
*Ability to manage multiple cases and work to deadlines.
With offices in the heart of Central London, this role offers a vibrant working environment that combines ambition with both a friendly and sociable culture!
If this role sounds like something you would be interested in or you have any queries about the role contact on Abagail on 020_7287_7788.