Service Demand Planning Associate
  • England,South East,West Sussex
  • Full Time, Temporary
  • £15 - £19 per hour
Job Description:
Full job descriptionWe are seeking a highly organised andanalytical Service DemandPlanning Associate to support demand and resourcesplanning activities across the UK and ROI. This role isresponsible for balancing service demand and resource availability, ensuringthe right resources are deployed at the right time to deliver exceptionalcustomer service and support business objectives.

Location: Hybrid based at Burgess Hill - Mustbe in the office 2 days per week minimum
Rates - £15 - £17 PAYE basic or £19.89 - £22.55Umbrella pay
Duration: 6 Months

Key Responsibilities
*Monitor service demand and resource availability using digital planning tools and systems.
*Proactively identify and resolve supply-demand imbalances.
*Coordinate day-to-day resource scheduling and prioritization of service activities.
*Support weekly demand-supply review meetings and provide planning insights.
*Assist with short, medium, and long-term capacity forecasting.
*Maintain high data quality across planning and operational systems.
*Ensure adherence to established service planning processes and procedures.
*Support inventory and stock management activities.
*Monitor supply chain changes and communicate impacts to stakeholders.
*Contribute to continuous improvement initiatives within planning and supply chain processes.
*Collaborate with Technical Service Managers, Field Support teams, Logistics, Customer Projects, Sales teams, and Customers.
*Communicate effectively regarding planning decisions, priorities, and service updates.
*Escalate recurring planning issues and support resolution efforts.

Required Qualifications
*A-Level education or equivalent.
*Minimum 5 GCSEs (or equivalent), including English and Mathematics.


How to Apply: If you’re interested in thisrole, click ’apply now’ to forward an up-to-date copy of your CV, or call usnow. If this job isn’t quite right for you, but you are looking for a newposition, please contact us for a confidential discussion about your career.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job number 4073507

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Company Details:
, Hays Specialist Recruitment Limited
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