Full job descriptionFamily Help WorkerJob InformationFamily Help WorkerBand 6 | Prudhoe Family Hub
Help children, young people and families build brighter futures.
We’re looking for a passionate and motivated Family Help Worker to join our Family Help Service based at Prudhoe Family Hub.
Working with children, young people and families aged 0-19 (up to 25 for young people with SEND), you’ll provide early help and targeted support using a strengths-based, whole-family approach. You’ll work alongside families to identify strengths, reduce risks and achieve positive, lasting change.
Based in Prudhoe, you’ll support families across the Prudhoe and Ponteland areas and, where required, other parts of Northumberland.
What you’ll do*Undertake whole-family assessments and develop support plans.
*Deliver targeted interventions with children, young people and families.
*Ensure children’s voices are central to assessment and planning.
*Manage a caseload and coordinate multi-agency support.
*Lead Team Around the Family meetings and review progress.
*Support families facing challenges such as mental health difficulties, domestic abuse, substance misuse, poverty and multiple disadvantage.
*Work closely with schools, health services, social care and partner organisations to improve outcomes.
About youYou’ll have experience working directly with children, young people and families, along with a good understanding of safeguarding and child development.
You’ll be skilled at building positive relationships, managing competing priorities and working collaboratively with professionals to support families effectively.
Essential requirements:
*NVQ Level 3 in Childcare, Family Support, Children’s Services or a related subject (or equivalent experience).
*Experience of assessment, planning and intervention work.
*Knowledge of safeguarding legislation and procedures.
*Full UK driving licence and access to a vehicle for work purposes.
Why join us?This is an opportunity to make a genuine difference to the lives of children and families across Northumberland while being part of a supportive team committed to early help and prevention.
This post is subject to an Enhanced DBS check, including a Children’s Barred List check.
For an informal discussion, please contact:
Lesley Lovell or Katy Carr
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Further information

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:

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Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
Attached documents*4276 Family Help Worker.docx
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Family Help Worker*Salary £
*Frequency Monthly
*Job Reference ncc/TP/80/3289/NP
*Contract Type Permanent
*Closing Date 8 September, 2026
*Job Category Social Work - Children Service
*Directorate Children, Young People and Education
*Location Dene Park House Hexham, United Kingdom
*Posted on 25 August, 2026