Full job descriptionMy client are a leading global systems integrator who specialise in Audio Visual and Video Conferencing solutions across the Corporate, Commercial and Residential sectors. They have an active requirement for a Technical Estimation Manager to be a part of their Birmingham team.
Key responsibilities include:
*Work closely with the Account Manager to build and maintain strong client relationships, acting as a trusted technical advisor.
*Develop AV solutions in accordance with the client’s agreed AV standards, ensuring consistency across projects and locations.
*Design and develop more complex or bespoke AV solutions where project requirements sit outside the agreed standards.
*Produce accurate technical and commercial quotations for client projects.
*Work closely with the post-sales design team, reviewing system designs, schematics and technical documentation to ensure the delivered solution aligns with the original design intent.
*Attend bi-weekly account progress meetings to review ongoing projects, upcoming opportunities, technical requirements and potential risks.
*Maintain visibility of the client’s upcoming project pipeline and proactively support the Account Manager with technical planning.
*Act as a technical point of contact for Project Managers during the installation and delivery phase, providing clarification and assisting with the resolution of technical issues.
*Help ensure continuity from the initial client requirement through quotation, design, handover, installation and completion.
*Development of staff including internal and external training, developing a skills matrix and future training requirements
*Maintain an organised and professional environment where the team are managed to meet and exceed standards
Other Skills:
*Excellent organisational skills
*Excellent customer service skills with a friendly and helpful approach
*Administration skills including typing and reporting using Office applications
*The ability to deliver under pressure with minimum supervision
*To communicate effectively with people at all levels
*A positive and enthusiastic approach to delivering the role
*Experience of meeting targets and deadlines and working under pressure
*Problem Solving
*Able to work well within a team
*Ability to manage multiple tasks & progress priorities.
*Ability to use SAP