ServiceNow Workflow Consultant
other jobs , Hays Specialist Recruitment Limited
Added before 2 Days
- England,London,City of London
- Full Time, Contract
- £500 - £550 per day
Job Description:
Full job descriptionYour new company
I’m looking for a ServiceNow/ITSM Workflow Consultant who can work for a credible business on a contract basis. This role will be a hybrid working role. The requirement will be to deliver a consultancy piece.
Your new role
The ServiceNow / ITSM Workflow Consultant role sits within the Computacenter Tech Ops Res suite of services to configure and improve ITSM workflows, evidence capture and operational controls that support Operational Resilience delivery.
Key Skills & Experience
*Experience configuring or designing workflows in ServiceNow or equivalent ITSM platforms.
*Understanding of ITSM processes including incident, change, problem, service request, CMDB, knowledge, continuity actions and reporting.
*Ability to convert process requirements into user stories, workflow designs, form requirements and data capture rules.
*Experience with evidence management, reporting, dashboards, automation or system-of-record design is desirable.
*Strong analytical, documentation and stakeholder communication skills.
*Ability to balance platform capability, user experience, governance and resilience evidence requirements.
What you need to do now
If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
I’m looking for a ServiceNow/ITSM Workflow Consultant who can work for a credible business on a contract basis. This role will be a hybrid working role. The requirement will be to deliver a consultancy piece.
Your new role
The ServiceNow / ITSM Workflow Consultant role sits within the Computacenter Tech Ops Res suite of services to configure and improve ITSM workflows, evidence capture and operational controls that support Operational Resilience delivery.
Key Skills & Experience
*Experience configuring or designing workflows in ServiceNow or equivalent ITSM platforms.
*Understanding of ITSM processes including incident, change, problem, service request, CMDB, knowledge, continuity actions and reporting.
*Ability to convert process requirements into user stories, workflow designs, form requirements and data capture rules.
*Experience with evidence management, reporting, dashboards, automation or system-of-record design is desirable.
*Strong analytical, documentation and stakeholder communication skills.
*Ability to balance platform capability, user experience, governance and resilience evidence requirements.
What you need to do now
If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job number 4075748
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Company Details:
, Hays Specialist Recruitment Limited
At Hays we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years? success under our belts and a workforce ...