Full job descriptionWe’re recruiting for a Distribution Clerk to join our client’s busy logistics operation. This is a hands-on coordination role, responsible for ensuring freight moves efficiently from arrival on site through to customer delivery, with accurate documentation and excellent communication throughout.
Hours are on a 4 on 4 on shift 9.00am – 21.00pm
*Coordinate the movement of freight from arrival through to customer delivery.
*Prepare and maintain collection, delivery and distribution documentation.
*Monitor and track shipments, providing updates to customers and internal teams.
*Liaise with customers, suppliers, warehouse, transport and customs teams.
*Manage customer queries, telephone enquiries and driver collections.
*Identify and resolve issues including delays, damages, documentation discrepancies and customs/DEFRA challenges.
*Ensure systems and records are kept accurate and up to date.
*Work closely with the warehouse team to ensure freight moves quickly and efficiently.
Experience & Skills
*Previous experience in logistics, distribution or warehousing.
*Experience handling food products would be advantageous.
*Strong written and verbal communication skills.
*Excellent organisational skills and attention to detail.
*Confident using computer systems and relevant software.
*Strong problem-solving skills with the ability to work under pressure.
*Customer-focused approach with the ability to build positive working relationships.
*A reliable, resilient team player who can manage multiple priorities in a fast-paced environment.