Full job descriptionWe are looking for an IT Administrator to provide basic IT and website support to users. This is an ongoing temporary position and would suit someone with an interest in IT, previous admin/support experience, or a recent graduate looking to gain experience.
The Role
You will be a first point of contact for IT and website-related queries, handling around 10 calls per day.
Most queries will be straightforward, such as:
*Password resets
*Login and access issues
*Basic troubleshooting
*Website queries
More technical issues can be escalated to the wider team, so you won’t be expected to know everything from day one. Full support will be provided.
Ideal Candidate
We’re looking for someone who:
*Is confident using computers and technology
*Is comfortable speaking to people over the phone
*Has good communication skills
*Is friendly, patient and willing to learn
*Has an interest in developing their IT skills
Previous IT experience is beneficial but not essential. Recent graduates are encouraged to apply.
Additional Information
Ongoing temporary position
If you do not hear from us within 3 days of applying, please assume you have not been successful on this occasion.