Full job descriptionA senior account management role to accelerate growth in the Group’s priority accounts. Focused on new business to existing and new target clients you’ll oversee the day-to-day management of key client relationships within the transport and distribution industry.
Client Details
My client are one of the UK’s leading brands who continue to go from strength to strength, delivering exceptional customer delivery.
Description
Oversee and act as a strategic development lead of my clients key strategic accounts (Existing and New).
Drive customer engagement activities to deepen relationships
Conduct regular meetings and business reviews
Act as the primary escalation point for significant issues of central accounts
Develop account strategy focused on (long-term) growth across the group
Develop comprehensive account plans with clear growth initiatives
Proactively identify customers’ needs through deep understanding of their supply chain
Encourage upselling and cross-selling through a trusted advisory role
Track key account performance metrics and provide visibility to leadership
Collaborate with BD Excellence/ Bid Management Team to set the group BD strategy Own and manage strategic central key accounts, ensuring growth, contract adherence, and partnership development
Lead cross-functional teams to ensure successful solution development, negotiation, and implementation for complex customers, with cross-BU demands


Profile
Extensive experience in key account management - a track record of hunting/ identifying supply chain opportunities from concept/ tender through to successful implementation
Strong relationship-building skills with executive-level stakeholders within strategic customer organisations - possess a clear understanding of supply chains
Proven strategic planning and account management - Excellent commercial acumen, problem solving and experience in producing comprehensive solution responses
Consistent record of meeting growth objectives and KPI Sector expertise in the identified sector - Evidence of thought leadership
Demonstrated leadership and team management skills - ability to work across the business and sell internally
Ability to lead multiple opportunities at a time.
Job Offer
Competitive market salary and benefits
To be part of a newly created structure and help shape the future of my clients customer strategy.