Full job descriptionEarly Intervention and Sustainment Officer needed to work around Exeter Paying £17.85 per hr ref 5304039
Full time hours on a temporary basis
*Key Responsibilities
Early Identification and Prevention*Identify individuals and households at risk of homelessness through data analysis, referrals and partnership working.
*Engage with residents at the earliest opportunity to prevent homelessness and avoid crisis situations.
*Target applicants on housing registers and those living in insecure accommodation arrangements.
*Deliver creative and tailored interventions that support people to remain in their current accommodation wherever possible.
Housing Advice and Tenancy Sustainment*Provide specialist housing advice, guidance and tenancy sustainment support.
*Assist residents in exploring realistic housing options, including private rented accommodation and supported housing.
*Support landlords and tenants to sustain tenancies through mediation, negotiation and problem-solving.
*Act as a first point of contact for tenancy issues and accommodation breakdown risks.
Partnership and Multi-Agency Working*Develop effective partnerships with statutory, voluntary and community organisations.
*Work closely with Children’s Services, Adult Social Care, Health Services, support providers and court-based teams.
*Participate in multi-agency meetings and coordinate preventative interventions.
*Promote agreed referral pathways and support agencies in identifying households at risk.
Safeguarding and Customer Support*Deliver services using trauma-informed and psychologically informed approaches.
*Recognise and respond appropriately to safeguarding concerns.
*Support vulnerable individuals experiencing instability due to relationship breakdown, affordability issues, overcrowding or informal living arrangements.
*Maintain a high standard of customer care and professional conduct.
Case Management and Performance*Maintain accurate and up-to-date case records and management information.
*Monitor outcomes and contribute to service performance improvements.
*Manage a varied workload effectively and meet service targets and deadlines.
*Respond to complaints and enquiries in accordance with corporate procedure

If you are interested in the role, please email your CV to quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
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