Full job descriptionLocum Medical Secretary (SystmOne)
NHS GP Practice
London W2
We are looking for an experienced Locum Medical Secretary to join a busy NHS GP practice in London W2. This is a full-time, Monday to Friday locum role offering a competitive hourly rate.
Role PurposeYou will provide high-quality administrative and secretarial support to GPs and the wider primary care team, ensuring accurate patient correspondence, efficient diary management and smooth day-to-day practice operations using SystmOne.
Key Responsibilities*Type and produce clinic letters, referral letters, test result correspondence and other clinical documentation from dictation or electronic templates, ensuring accuracy, confidentiality and timely turnaround
*Manage GP and clinician diaries: book, amend and prioritise appointments; coordinate home visits, urgent slots and clinic sessions
*Use SystmOne to update patient records, scan and file correspondence, process e-requests (e.g. prescriptions, referrals, fit notes) and track outstanding tasks
*Handle telephone and email enquiries from patients, hospitals, community teams and other agencies, triaging appropriately and escalating clinical queries to the right clinician
*Prepare documentation for clinics, MDTs and meetings; collate case lists, print notes/records and record outcomes as required
*Process and chase test results, referrals and hospital correspondence; ensure actions are logged and completed in line with practice protocols
*Support the reception/admin team with cover when needed, including prescription processing, patient queries and general administrative duties
*Maintain strict confidentiality and comply with GDPR, data protection, safeguarding and information governance policies
*Adhere to practice policies, NHS standards and CQC requirements, contributing to a safe, efficient and patient-focused service
Essential Skills and Experience*Minimum 2 years’ experience as a medical secretary or similar clinical admin role within a GP practice or NHS setting
*Proven experience using SystmOne for diary management, correspondence and patient records
*Excellent audio and copy typing skills with high accuracy and speed; strong command of medical terminology
*Confident handling sensitive patient information with a clear understanding of confidentiality and data protection
*Strong organisational skills, able to prioritise a varied workload in a busy practice environment
*Excellent communication skills (telephone, email and face-to-face) with patients, clinicians and external agencies
*Ability to work independently, take initiative and adapt quickly to changing priorities
Desirable*AMSPAR or similar medical administration qualification
*Experience working in a London GP practice or familiarity with local primary care pathways
*Familiarity with CQC requirements and primary care compliance


This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions aboutthis role, please don’t hesitate to get in touch.