Full job descriptionOperations Analyst
London/Hybrid
Permanent
Salary circa £35,000


Sterling Williams are working alongside a great Investment management company who are seeking a permanent member of staff to join their operations team, this role would be perfect for someone with 1-3 years exposure within finacial services.
Purpose
· The role acts as a support function for all areas of Asset Servicing and Cash Management.
· Day to day cover of BAU processes and procedures.
· Maintain accurate security static data, pricing and exchange rate information.
· Support end-to-end corporate actions and income processing activities.
· Conduct Cash Management processes, including client payments, internal cash administration and ISA administration.
· Support accurate tax administration and reporting within the Tax Team.
· Act as a key operational contact for internal stakeholders and third-party service providers.
· Contribute to operational excellence, risk reduction and process improvement initiatives.


Responsibilities
As part of the rotational role, responsibilities will include:


· Provide oversight support for security set up and maintenance. Preservation of counterparties, holiday calendars, security types and trading-related static data.
· Maintain daily market prices and exchange rates, including forwards, and complete manual pricing or price checking where required.
· Manage static data queries and coordinate ad hoc data clean-ups to preserve data integrity.
· Disseminate corporate action information to the relevant business areas and manage corporate action instructions.
· Ensure client and fund accounts are updated accurately with entitlements and income outcomes.
· Support CGT, book cost and income-related operational tasks and queries.
· Maintain tax procedures and controls, working with internal teams and providers where required.
· Administer daily banking, internal cash, SIPP cash and ISA administration activities.
· Ensure daily, weekly and monthly controls are completed and appropriately evidenced.
· Provide clear updates to internal and external clients and resolve enquiries in line with service expectations.
· Support business projects, testing and operational components of new or changed products and services.
· Keep abreast of relevant market, product, industry and regulatory developments impacting operational processes.
Stakeholder Management & Continuous Improvement
· Build strong relationships with investment teams, dealing desks, custodians, auditors and service providers.
· Support business projects and change initiatives.
· Identify procedural improvements and operational efficiencies.
· Maintain procedure documents and ensure adherence to controls.
· Provide management information and operational reporting as required.


Skills & Experience
· Strong attention to detail and accuracy.
· Ability to interpret and summarise large quantities of information.
· Advanced/intermediate Excel skills.
· Strong communication and organisational skills.
· Ability to manage competing priorities and meet deadlines.
· Demonstrated initiative, ownership and problem-solving capability.


Knowledge
· Knowledge of equities, bonds, funds, ETFs and fixed income instruments.
· Knowledge of tax-wrappers such as ISA, OSB and SIPP.