Full job descriptionReed are currently working with a leading business process and outsourcing company who have a track record of providing services to both the private and public sectors in the UK.
We are currently supporting them with the search to hire a new Business Rates Recovery Officer, who will be working for a South East London based local authority, working out of their Bromley office. This is a permanent part time role working 26 hours a week reporting into the Recovery Operations Manager. You will have experience of working in the revenues and debt recovery field and with knowledge of Business Rates.
Your duties and responsibilities will include :
*Process documents for Business Rates accounts in line with agreed processes
*Proactive account housekeeping and debt chasing
*Undertaking tracing functions including company search for account payers
*Maintain and update Business Rates debtor records to allow accurate billing and collection of outstanding debts
*Process recovery administrative documents
*Assisting summons surgeries and attending NNDR recovery appointment meetings
*Monitor and review cases and progress outstanding debts through the recovery cycle
*Attend monthly Summons court hearing
*Referring cases to Enforcement Agents and processing returned cases for next recovery action
*Identifying and preparing cases for charging orders and bankruptcies.
*Ensure knowledge is kept up to date in relation to the Business Rates KPIs and SLA.
Your experience, background and skillsets will include :
*Proven experience of working in the Revenues and debt recovery field, with good knowledge of Business Rates regulations.
*Ability to communicate effectively both verbally and in writing with clients, customers, attorneys, members of the public, magistrates and other external agencies.
*A pro-active approach to debt recovery.
*Able to produce high quality and accurate documentation.
*Be an active member of the team and able to assist other team members when required to meet KPIs and SLA.
*Flexible approach to work in terms of managing peaks in workload and to undertake overtime during peak periods if required.
*Able to work on own initiative and to meeting agreed targets by prioritising and planning.
Salary is £22,711 per annum.