Full job descriptionasecos is looking for an ambitious and commercially minded Sales Office Manager to lead our small internal office team and play a key role in the day-to-day running and future development of our UK business.
You will take responsibility for ensuring that the internal organisation behind our sales and service activities runs effectively. That means leading the office team, keeping orders and customer enquiries moving, supporting the external sales team, overseeing key administrative and commercial processes, and helping improve the way the business operates. The role also provides unusually broad exposure to the business. You will work closely with senior management and gain experience across sales support, customer service, reporting, stock, logistics, debtor management, marketing, HR support and general business administration. You will also work regularly with colleagues at asecos headquarters in Germany, including travel to Germany approximately one to two times per year, and occasionally interact with other group companies.
Your Responsibilities
Lead, support and develop the office based team covering Order Processing, Service Coordination and Marketing.
Set priorities, manage workloads and support employee development.
Act as a key link between the office team, Managing Director and Sales Director.
Ensure quotations, customer enquiries, orders and internal sales actions are progressed efficiently.
Support the resolution of customer issues and maintain high standards of customer service.
Act as an approachable office-based contact for field Service Technicians on wider day-to-day matters outside individual service jobs.
Coordinate stock checks, stock controls and stock-valuation information.
Manage relationships with logistics providers and selected suppliers.
Prepare regular management reports and contribute to monthly management meetings.
Oversee selected office, supplier, telecommunications and lease-related matters.
Support company policies, environmental reporting and other general business requirements.
Maintain regular contact with colleagues at asecos headquarters in Germany.
Support group projects and crosscompany coordination where appropriate.
Identify opportunities to improve systems, processes and ways of working.
We are looking for someone with experience in sales support, sales operations, office management, customer service, commercial administration or business operations who is ready to take on broader management responsibility.
The ideal candidate should live within a 45- minute commute of Derby city centre.
You should be able to demonstrate:
Previous experience leading, supervising or managing people.
Strong organisational and prioritisation skills.
Good commercial awareness and an interest in sales.
Experience supporting an external or field-based sales team.
Strong customer-service skills.
Confidence working with numbers, reports and business information.
The ability to take ownership and make decisions.
Strong communication and relationship-building skills.
Confidence using Microsoft Office, CRM, ERP or similar business systems.
The Opportunity
This is not intended to be a conventional office-management role.
As your experience and performance develop, there is genuine scope to take on broader responsibility in areas such as commercial management, business planning, operational leadership and strategic projects.
For a strong performer with the right capability and ambition, the position can provide a credible route towards a future senior commercial or general-management role within the UK business.
What We Offer
Competitive salary plus annual performance-related bonus
Broad exposure across the UK business
Regular interaction with asecos headquarters in Germany
Travel to Germany approximately 1–2 times per year
Genuine opportunity to develop towards a senior management position
Full-time, permanent position based in Derby
If you are an organised, commercially minded manager who enjoys taking ownership, improving how a business operates and developing people, we would like to hear from you.