Customer Service Coordinator
other jobs Juice Recruitment
Added before 5 Days
- England,South West,Wiltshire
- Full Time, Permanent
- £28,000 per annum
Job Description:
Full job descriptionAre you a natural problem-solver who loves getting things moving?
Do you thrive in a fast-paced environment where your communication, organisation and attention to detail can make a real difference?
Juice Recruitment is delighted to be supporting a long-term client with their search for a Customer Service Coordinator, based in Chippenham.
We are looking for someone who demonstrates the ability to learn, communicate confidently, solve problems and stay organised in a fast-paced environment.
DAY TO DAY
* Managing cases from start to finish, ensuring progress is tracked and updates are provided.
* Coordinating with customers, suppliers and internal teams to keep work moving.
* Identifying and resolving delays to achieve the best possible outcomes.
* Exploring alternative solutions when issues arise.
* Escalating technical or operational issues when required.
* Following up on outstanding actions and approvals.
* Handling incoming calls and queries professionally.
* Keeping accurate records and ensuring information is up to date.
* Managing multiple priorities within agreed timescales.
* Ensuring cases are completed and closed accurately.
* Contributing to continuous improvement and wider team projects.
WHAT WE WOULD LOVE TO SEE
* Strong communication and customer service skills.
* Excellent administration and documentation skills.
* A logical and practical approach to problem-solving.
* Excellent attention to detail.
* The ability to follow processes accurately and consistently.
* A target-driven approach with a focus on achieving deadlines and positive outcomes.
* The ability to manage multiple priorities in a fast-paced environment.
* Confidence learning and understanding technical information.
* Previous experience in customer service, coordination, operations or the automotive sector would be advantageous, but is by no means essential.
FOR YOU
* £28,000 per annum, rising to £28,500 after successful completion of probation
* Hybrid working available following successful completion of probation
* 26 days holiday + Bank Holidays
* Health Cash Plan
* Group Personal Pension Plan
* Bonus Scheme
* Career development, training and progression opportunities
* Seasonal events, social activities, and well-being benefits
If this sounds like the role for you, please apply today!
INDO
Do you thrive in a fast-paced environment where your communication, organisation and attention to detail can make a real difference?
Juice Recruitment is delighted to be supporting a long-term client with their search for a Customer Service Coordinator, based in Chippenham.
We are looking for someone who demonstrates the ability to learn, communicate confidently, solve problems and stay organised in a fast-paced environment.
DAY TO DAY
* Managing cases from start to finish, ensuring progress is tracked and updates are provided.
* Coordinating with customers, suppliers and internal teams to keep work moving.
* Identifying and resolving delays to achieve the best possible outcomes.
* Exploring alternative solutions when issues arise.
* Escalating technical or operational issues when required.
* Following up on outstanding actions and approvals.
* Handling incoming calls and queries professionally.
* Keeping accurate records and ensuring information is up to date.
* Managing multiple priorities within agreed timescales.
* Ensuring cases are completed and closed accurately.
* Contributing to continuous improvement and wider team projects.
WHAT WE WOULD LOVE TO SEE
* Strong communication and customer service skills.
* Excellent administration and documentation skills.
* A logical and practical approach to problem-solving.
* Excellent attention to detail.
* The ability to follow processes accurately and consistently.
* A target-driven approach with a focus on achieving deadlines and positive outcomes.
* The ability to manage multiple priorities in a fast-paced environment.
* Confidence learning and understanding technical information.
* Previous experience in customer service, coordination, operations or the automotive sector would be advantageous, but is by no means essential.
FOR YOU
* £28,000 per annum, rising to £28,500 after successful completion of probation
* Hybrid working available following successful completion of probation
* 26 days holiday + Bank Holidays
* Health Cash Plan
* Group Personal Pension Plan
* Bonus Scheme
* Career development, training and progression opportunities
* Seasonal events, social activities, and well-being benefits
If this sounds like the role for you, please apply today!
INDO
Job number 4097082
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Company Details:
Juice Recruitment
Company size: 100–249 employees
Industry: Recruitment Consultancy
About us: As the leader for jobs in the South West of England, Juice Recruitment is widely recognised within the recruitment industry for its succes...