Full job descriptionReceptionist & Administration Assistant

Location: East Lothian
Hours: Full Time
Contract: Temporary (ongoing)

About the Role

We are currently recruiting for a professional and customer-focused Receptionist & Administration Assistant to join a busy facilities and workplace services team based in East Lothian.

This is an excellent opportunity for an organised individual who enjoys working in a front-facing role, providing exceptional customer service while supporting the day-to-day administration of a busy site.

Key Responsibilities

*Welcome visitors and provide information, guidance, and signposting both in person and remotely.


*Manage meeting room bookings and ensure rooms are prepared for use.


*Answer, screen, and redirect incoming telephone calls.


*Maintain a tidy, professional, and welcoming reception area.


*Provide administrative support to the wider site team.


*Support office security processes, including controlling building access and following site procedures.


*Work collaboratively with colleagues across multiple departments to deliver a high-quality service.


*Carry out general administrative duties as required.


About You

To be successful in this role, you will have:

*Previous experience in a Receptionist, Front of House, Customer Service, or Administrative position.


*Strong Microsoft Office skills.


*Experience using general office equipment.


*Excellent written and verbal communication skills.


*A professional and approachable manner.


*Strong organisational and multitasking abilities.


*The ability to work proactively and resolve issues effectively.


*A genuine commitment to delivering excellent customer service.