Full job description



Senior Account Manager – Purpose-Led Creative Agency


London / Hybrid – At least one day per week in the office
£43,000 + Benefits


We’re looking for an ambitious, curious and proactive Senior Account Manager to join a growing purpose-led creative agency.


This is a fantastic opportunity for an experienced agency account handler who enjoys building strong client relationships, delivering integrated campaigns and identifying opportunities to grow existing accounts.
You’ll join a supportive and collaborative Client Services team, working with purpose-led organisations on campaigns designed to create positive social impact.
As Senior Account Manager, you’ll become a trusted partner to your clients and take ownership of projects from the initial conversation through to final delivery. You’ll manage integrated campaigns across print, digital, social and TV, ensuring work is delivered on time, within budget and to an excellent standard.
Responsibilities of this Senior Account Manager include:
• Managing day-to-day client relationships and becoming a trusted partner
• Leading integrated projects from initial brief through to final delivery
• Managing multi-channel campaigns across print, digital, social and TV
• Building long-term client partnerships and understanding clients’ wider objectives
• Growing existing accounts by identifying cross-sell, upsell and other revenue opportunities
• Working towards agreed sales targets and helping to increase monthly client billing
• Managing project timelines, budgets, briefs and delivery
• Presenting and pitching creative and strategic work confidently
• Collaborating closely with creative, strategy and production teams
• Supporting and developing junior members of the Client Services team
To be considered for this Senior Account Manager role, you’ll need:
• At least three years’ agency-side experience managing client relationships
• Strong account management experience across integrated campaigns and channels
• A good understanding of creative agency processes and digital platforms
• Experience managing projects, budgets and competing deadlines
• Confidence presenting creative and strategic work to clients
• Excellent communication, organisation and attention to detail
• A persuasive, proactive and commercially minded approach
• The ability to spot opportunities and contribute to account growth
• A genuine passion for purpose-led work and creating positive impact


This is a full-time position with standard office hours, although some flexibility may occasionally be required around client deadlines and commitments.
If you’re a Senior Account Manager looking to create brilliant work for organisations making a positive difference, we’d love to hear from you.
Please quote reference ILS278 when applying for this Senior Account Manager role.