Call Center Representative (100% Remote - Night & Day Shifts Available)
  • England,London,City of London
  • Full Time, Permanent
  • £22,000 - £25,000 per annum
Job Description:
Full job descriptionMMEDIATE WORK FROM HOME VACANCY: We are bypass-tracking the application process for this position to hire urgently this week. To ensure your CV goes directly to our hiring managers without platform delays, you must complete our external portal registration. The application link is provided at the bottom of this posting.


Speed Electronics Ltd. is a leading London-based recruitment and operations management agency partner. To support our expanding national operations, we are urgently seeking enthusiastic, empathetic, and reliable Call Center Representatives to join our fully remote customer support operations.
No prior call center experience is required—we provide full paid training and supply all essential hardware (including a high-performance company laptop and professional USB headset) to guarantee your success from day one!
Key Responsibilities:
*Handle inbound and outbound calls professionally to assist customers and prospective clients with inquiries.
*Address customer questions regarding services, account status, scheduling, and general troubleshooting.
*Accurately log call details, notes, and resolution actions into our internal CRM database system.
*Provide clear, friendly, and efficient communication while maintaining high customer satisfaction ratings.
*Escalate complex or specialized inquiries to senior support leads when necessary.
*Collaborate with remote team members to ensure smooth daily operations and continuous service coverage.
Candidate Requirements:
*No previous experience required; retail, hospitality, or customer-facing experience is a plus!
*Excellent verbal communication skills with an attentive and empathetic phone manner.
*Strong active listening skills and a patient, problem-solving mindset.
*Basic computer literacy and comfort navigating software applications while on a call.
*A quiet, distraction-free home office setup with a stable, high-speed internet connection.
*Eligible to work remotely within the UK.
Benefits & Compensation:
*Competitive Earning Potential: £22,000 – £25,000 per year base salary + monthly performance bonuses.
*Complete Work From Home Setup: Company-provided laptop, professional USB headset, and hardware delivered directly to your door.
*100% Remote Flexibility: Work fully from home with structured, supportive shift patterns.
*Comprehensive Paid Training: In-depth paid onboarding program covering call handling, customer management, and CRM software.
*UK Employee Perks: 28 days paid annual leave (including bank holidays), workplace pension, and genuine career growth into Senior Team Lead roles.


HOW TO APPLY (DIRECT MAIL PROCESS):
As stated in our mandatory compliance notice above, please DO NOT use the default apply button on this website page to avoid platform delays.
Instead, please highlight and copy our dedicated recruitment mailbox address below, paste it directly into your personal email client, and send your updated CV with the subject line
"Call Center Representative Application":
recruitment @ hirejob24 . com


(Note: Please ensure you delete all the empty spaces around the symbols when typing the mailbox address: recruitment @ hirejob24 . com so you can successfully submit your application and upload your CV today.)
Job number 4101794

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metapel
Company Details:
Speed Electronics Ltd.
Company size: 20–49 employees
Industry: Customer Service
Our services include:Electronic engineering and product developmentPCB design and layoutSchematic design and design reviewPCB prototyping and assembly...
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