Full job descriptionReceptionist / Administrator
We have a fantastic new job opportunity for an enthusiastic, organised and efficient person to join a busy school reception team, acting as a welcoming first point of contact for visitors, parents, carers, staff and pupils.
If you’ve also worked in the following roles, we’d also like to hear from you: Receptionist, Front of House Assistant, Front of House Receptionist, Reception Administrator, Office Receptionist, Administrator, Office Administrator, Administration Assistant, Customer Service Administrator, Customer Service Assistant


SALARY: Actual Salary for 38 Weeks per Year £21,041 (£25,614 per annum FTE)
LOCATION: Hedge End, Southampton, Hampshire
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 36.25 hours per week, 7.45am to 3.30pm Monday to Friday, term-time only, currently 38 weeks per year


JOB OVERVIEW
This is a rewarding opportunity for a Receptionist / Administrator who enjoys working with people, providing excellent customer service and helping to maintain a professional, welcoming and well-organised reception area.
As a Receptionist / Administrator, you will provide a daily switchboard and reception service, respond to telephone and email enquiries, meet and greet visitors and support the smooth running of front-of-house administration.
The Receptionist / Administrator will also help maintain electronic records, support meeting room bookings, assist with pupil and staff enquiries and use school systems to provide accurate administrative support when required.


DUTIES
Your duties as the Receptionist / Administrator include:
*Provide Reception Support: Deliver a professional, friendly and efficient front-of-house and switchboard service each day
*Meet and Greet Visitors: Welcome visitors, parents, carers, staff and pupils, ensuring enquiries are handled quickly and appropriately
*Maintain Visitor Records: Keep electronic staff and visitor sign-in and sign-out records up to date, following DBS and fire evacuation requirements
*Keep Reception Presentable: Ensure the reception area remains smart, tidy, organised and welcoming at all times
*Manage Booking Forms: Update and maintain electronic meeting room booking forms
*Maintain Contact Information: Update telephone lists and support accurate internal communication
*Support Pupil and Staff Enquiries: Assist in locating pupils and teachers and deal with general enquiries from visitors, staff and pupils
*Use School Systems: Use SIMS to print timetables, class lists and reports, and assist with updating student absences where required
*Support Administration: Assist with computer-based administrative systems and provide back-up support during administrative staff absence
*Follow Safeguarding Procedures: Work in line with safeguarding, DBS, health and safety regulations and agreed codes of practice


CANDIDATE REQUIREMENTS
*Excellent verbal and written communication skills
*Confident, professional and friendly manner when dealing with visitors, parents, carers, staff and pupils
*Good organisational skills with the ability to manage a busy reception desk
*Ability to use Microsoft Office, including Word, Outlook and general administrative systems
*Able to work independently and as part of a team
*Flexible approach to work, with the ability to respond positively when priorities change
*Tact, diplomacy, patience and a calm approach when dealing with different enquiries
*A genuine interest in supporting young people and contributing to a welcoming school environment
*Willingness to follow safeguarding, DBS, health and safety and school procedures


BENEFITS
*Friendly and sociable colleagues
*One fully paid day off per academic year to support personal events
*Two-week October half-term break during the current trial period
*Free on-site car park
*Staff membership rates for the modern on-site leisure centre
*Enrolment in one of the UK’s largest public sector pension schemes
*Tax-efficient Cycle-to-Work scheme through salary sacrifice
*Good transport links


Successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks


We reserve the right to close any of our vacancies early.


APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P15118
Full-Time, Permanent School Admin Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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