Full job description21795 - Administration Officer - Corporate ServicesGeneral InformationSalary

£24,645 - £26,723

Working Pattern

Full Time

Vacancy Approach

External

Location

Boston, Buxton, Chesterfield, Coalville, Derby, Grantham, Leicester, Lincoln, Loughborough, Mansfield, Newark-on-Trent, Nottingham, Skegness, Worksop

Region

East Midlands

Closing Date

20-Sep-2026

Business Unit

NPS East Midlands Corporate Services (2021)

Post Type

Permanent

Civil Service Grade

Other

Number of jobs available

1

Reserve List

12 Months

Job ID

21795
Descriptions & requirementsJob description
Overview of the job
This is a divisional administrative role based in the PS regional office. The job holder reports to the Divisional Support Hub Manager and supports the provision of business specific and transactional office based activities across the regional PS Division.
The job holder works collaboratively with other team members to provide the whole range of administrative support services required. The job holder may be expected to support a number of teams/functions within the operational area and is expected to have sufficient knowledge of at least one other role to be able to offer support and cover during annual leave and sickness absence.
Summary
The purpose of the role is to support the delivery of divisional administrative functions to ensure efficient and effective business support services are provided to the PS Division. Duties will include:
*Production of documents and reports using computer based systems.
*Maintenance of and contributing to the continuous improvement of administrative systems, processes and workflows to meet Divisional requirements.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
Business Services support

Provide a full range of support services to the PS Division, which will include the provision of a broad range of administrative functions as determined by the Divisional Support Hub Manager but which may include:
*HR

*Absence management recording

*Vetting administration and co-ordination

*Appraisal, reward and recognition recording

*Gift & Hospitality register updating

*Training administration

*Maintaining up to date divisional organisational charts

*Health & Safety administrative support

*ICT

*Change requests processing

*Local information management using established Probation systems o Quantum point of contact

*Procurement

*I-Proc (requests)

*Other

*Assisting with the design, development and maintenance of computerised and manual records

*To work closely with the local senior management team to ensure that consistent processes are used within the local Probation teams

*Assisting with the production of core process maps which detail operational

Probation processes as well as Corporate Support processes

*Processing and recording documents in relation to goods and services o

*Administering room bookings, meetings and events

*Responding to external and internal telephone enquiries and personal callers

*Hire Car Booking administration

*General Office Administration

*Handling printing requests

*Circulating Alert office notifications as required

*To use keyboard skills to produce and present documentation effectively

*To respond to correspondence and queries as required

*To record, supply and retrieve accurate data from computerised systems and provide management information to strict deadlines

*To organise and store efficiently paper based information

*To deal with sensitive and confidential data in accordance with data protection requirements

To work closely with Shared Services to ensure appropriate protocols and procedures are followed
Use communication effectively
*Providing information, feedback and advice
*Influencing and persuading
*Participate in meetings where appropriate
*Using appropriate skills, styles and approaches
Enhance your own performance
*Manage own resources and professional development
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Behaviours
*Changing and Improving
*Leadership
*Working Together
*Managing a Quality Service
*Delivering at Pace
Essential Experience
*Experience of providing a wide range of business service support activities
*Previous administrative experience
Technical requirements
*NVQ Level 2 or equivalent, and RSA III (gained or working towards) or equivalent qualification such as CLAIT Advanced
*IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes)

Additional Information
Please note that candidates, for in person interviews, must not have laptops, tablets, mobile phones, or other devices open or accessible during the interview, unless this has been agreed in advance as a reasonable adjustment.
Where a presentation forms part of the assessment, candidates may use their laptop or device to deliver the presentation. Once the presentation has concluded, the device must be closed and not used for the remainder of the interview.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the...