Full job descriptionHead of Commercial Operations
Nottingham
Salary: Competitive + Benefits

An exciting opportunity has arisen for an experienced commercial leader to join a well-established and respected business within the commercial vehicle sector.
This is a leadership position with full responsibility for a key business unit, overseeing commercial performance, operational excellence, customer experience, asset management and team development. Reporting directly to the Managing Director, you will play a pivotal role in driving growth, profitability and continuous improvement across the operation.
This role offers the opportunity to lead a business area with significant autonomy, influence strategic decision-making and contribute directly to the future success of the organisation.
Key Responsibilities*Lead and develop a high-performing team, fostering a positive and accountable culture.
*Drive commercial performance, profitability and achievement of business targets.
*Oversee the retail sales strategy for commercial vehicles, maximising returns and market opportunities.
*Manage vehicle asset lifecycles to optimise residual values and control costs.
*Develop and communicate the strategic vision for the business unit.
*Work collaboratively with internal stakeholders to ensure vehicle availability meets market demand.
*Manage budgets, forecasts and key performance indicators.
*Present performance updates and recommendations to senior leadership and Board-level stakeholders.
*Identify opportunities for growth, innovation and operational improvement.
*Ensure exceptional levels of customer service remain at the heart of the operation.
About You
We’re seeking a commercially astute leader with the ability to balance strategic thinking with hands-on operational management.
You will ideally possess:*Proven experience in a senior commercial, operational or business unit leadership role.
*Strong commercial awareness with responsibility for budgets, profitability and business performance.
*Experience leading and developing high-performing teams.
*Excellent communication, negotiation and stakeholder management skills.
*The ability to influence and build strong relationships across multiple departments.
*Strong analytical and decision-making capabilities.
*A proactive, resilient and results-driven approach.
*Experience within commercial vehicles, fleet, leasing, rental, transport, logistics or a related sector would be advantageous.



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