Full job descriptionBusiness Support Assistant
*Job Type: Temporary, Full-time
*Location: Doncaster, South Yorkshire, DN1 3BU
*Duration: 3 months
*Pay: £13.47 per hour PAYE
*Working Hours: 9am till 5pm (Hybrid)
Doncaster Council are looking for a Business Support Assistant to support the reduction of Subject Access Request (SAR) backlogs while ensuring the continued delivery of high-quality service.
Day-to-Day Responsibilities
*Support the processing and administration of Subject Access Requests (SARs).
*Maintain accurate and confidential electronic and manual records.
*Review, collate, and process information in line with data protection requirements.
*Prepare correspondence, reports, and documentation of a sensitive nature.
*Respond to enquiries from internal stakeholders and members of the public.
*Undertake research and compile information as required.
*Use internal systems and Microsoft Office applications to manage and update records.
*Support backlog reduction activities while ensuring ongoing service delivery.
*Work independently and collaboratively within the wider Business Support team.
Experience & Skills Required
Essential
*Experience of working in a busy administrative or business support environment.
*Knowledge of data protection, confidentiality, and information security principles.
*Experience handling sensitive or confidential information.
*Strong attention to detail and accuracy.
*Ability to manage competing priorities and work to deadlines.
*Proficient in Microsoft Office and database systems.
*Strong communication and customer service skills.
*Ability to research, analyse, and collate information.
*Self-motivated with the ability to work independently.
Desirable
*Experience processing Subject Access Requests (SARs).
*Background in Information Governance, Records Management, or Data Protection.
*Experience within a local authority, public sector, or regulated environment.
If you are interested in this role, please apply using your latest CV and a Reed Consultant will be in touch!