Full job descriptionWe are proud to be working on behalf of a well-known global shipping company based in Felixstowe for an Export Bookings Coordinator. This role will suit a self-motivated, team player who is flexible to adapting to the company business needs, with responsibility of processing export cargo collections and booking orders.


Key Responsibilities:
*Handle and coordinate customer export bookings.
*Arrange container collections, releases and inland transport.
*Coordinate European cargo bookings for UK customers.
*Obtain approvals for hazardous cargo shipments.
*Update, amend, cancel and roll bookings as required.
*Maintain accurate freight rates in line with contracts and tariffs.
*Advise customers of additional charges and ensure correct invoicing.
*Keep customers informed of booking and service updates.
*Track and report booking compliance issues.
*Work with overseas offices to resolve customer queries and issues.
*Identify potential sales opportunities and report customer trends.
*Prepare daily booking reports and forecasts.
*Manage container detention and demurrage, including invoices and waiver requests.
*Carry out daily GVM checks and follow up with customers.


Previous Skills & Experience:
*Previous experience managing multiple shipments/bookings and making sure deadlines are met.
*Good attention to detail.
*Strong communication skills.
*Computer skills – especially Microsoft Excel, Outlook and Word. Experience with logistics/ERP systems is useful.