Full job descriptionFront of House Coordinator - Junior
Ferndown - Dorset
Salary: £24,785 plus benefits
Working Pattern: Monday to Friday, 8:30am – 5:00pm
About the Role
We are seeking a Front of House Coordinator - Junior to join a busy and professional business center in Basingstoke. .
This is a varied and people-focused role, ideal for a collage leaver with a minimum of 6 months experience in customer service environment, perhaps in, hospitality, retail, reception, front of house or office administration who is looking to develop their career in a professional office environment.
You will be the first point of contact for clients and visitors, ensuring a welcoming and professional experience while supporting the smooth day-to-day running of the center.
Working closely with the Centre Manager, you will be involved in front of house operations, client services, administration and facilities support, making this a great opportunity for someone who enjoys variety and responsibility.
Key Responsibilities’
Front of House & Client Services
*Welcome clients, visitors and contractors in a friendly and professional manner
*Act as the first point of contact for enquiries
*Build strong relationships with clients and their teams
*Support client onboarding and departures
*Assist with day-to-day client requests and queries
*Help create a positive and professional business environment
*Support client events and engagement activities
Centre Operations & Facilities Support
*Ensure the business centre is clean, presentable and well maintained
*Prepare offices, meeting rooms and communal areas for client use
*Manage incoming post and deliveries
*Replenish refreshments and office supplies
*Support basic maintenance and liaise with contractors when required
*Follow Health & Safety procedures and standards
Administration & Reporting
*Maintain accurate occupancy and client records
*Update internal systems and reports
*Support business rates administration and council correspondence
*Assist with general office administration and ad hoc tasks
About You
We are looking for someone who enjoys working in a customer-facing environment and takes pride in delivering great service.
You will ideally have experience in:
*Customer Service
*Hospitality or Retail
*Reception / Front of House
*Office Administration
*Facilities or Business Support roles
You will also have:
*Strong communication and interpersonal skills
*A professional and friendly approach
*Good organisational skills and attention to detail
*Confidence using Microsoft Office and general systems (training can be provided)
*A proactive and reliable attitude
*Ability to manage multiple tasks in a busy environment
*A strong focus on customer experience
What’s on Offer
*£24,785 per annum
*Monday to Friday – no weekends
*Full-time, 37.5 hours per week
*6-month fixed term contract with immediate start available
*Friendly and supportive team environment
*Modern, professional business centre setting
*Great exposure to client services, operations and facilities
Apply Now
If you have experience as a Receptionist, Front of House Assistant, Customer Service Advisor, Office Administrator, Hospitality Team Member or Facilities Assistant, we would love to hear from you.
Apply today to join a professional and customer-focused organisation in Fareham on a 6-month fixed term contract.