Full job descriptionJob Description

An exciting opportunity has arisen for a Telesales Executive to join a growing sales team, managing existing customer accounts and building strong relationships through a combination of inbound and outbound calls in a fast-paced and rewarding role.


Telesales Executive Responsibilites:

• Managing and developing relationships with existing customers, understanding their needs and identifying opportunities to grow their accounts.
• Proactively contacting customers to generate additional sales through upselling, cross-selling and promoting relevant products and offers.
• Processing customer orders, following up with accounts and helping to ensure regular ordering.
• Re-engaging lapsed or lower-spending customers and identifying opportunities to win back lost business.
• Working closely with wider telesales and operational teams to provide an excellent customer experience and achieve sales goals.
• Meeting and exceeding individual and team sales targets while maintaining a high standard of customer service.
• Handling incoming and outgoing calls professionally, including resolving customer queries and dealing confidently with more challenging conversations.


What We’re Looking For in a Telesales Executive:

• Previous experience in a customer-facing or telesales/ sales role, ideally within a telesales or contact centre environment.
• Confident and persuasive communicator with a strong telephone manner and the ability to build rapport quickly.
• Target-driven, self-motivated and commercially minded, with a natural ability to identify and close sales opportunities.
• Strong customer service and relationship-building skills, with the ability to remain professional under pressure.
• Good attention to detail and organisational skills, with the ability to manage customer information accurately.
• Experience within the food or wholesale industry would be desirable, but is not essential.


Benefits:

• £26,500 basic salary plus £6,000 annual commission opportunity
• On-site parking
• Pension scheme



DisclaimerDue to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.