Full job descriptionMove-On Officer To move on households in Temporary Accommodation: assessing the move-on accommodation needs of homeless applicants residing in temporary accommodation, including but not limited to ensuring that a full financial assessment has been undertaken by the relevant case worker and the household’s social, welfare and other circumstances have been assessed.
Move-On Officer Supporting households to access agreed move-on options including but not limited to supporting with bidding strategies, qualifying offers, PRSO, access to supported and specialist housing, and to issue statutory decision letters and undertake procedures for housing customers into private rented sector and other accommodation types, including ensuring compliance with statutory requirements, guidance governing the suitability of accommodation and Council policies, procedures and targets.
Move-On Officer To contact landlords to negotiate a reduction in the rents being requested as and when required to ensure that any offer of accommodation is suitable and affordable and to facilitate the viewing and sign up arrangements.
Move-On Officer Work closely with the Procurement and other internal/external teams/organisations to ensure that properties offered to the Local Authority are used in a timely manner and ensuring that any financial loss is minimised.
Ensure that all enquiries and cases are progressed speedily and efficiently, including maintaining and updating relevant systems, and that all set targets are achieved whilst maintaining excellent customer service standards for all relevant client groups and contribute to year on year improvement of those standards.