SPOC SUPPORT COORDINATOR
other jobs Wolseley
Added before 1 Days
- Scotland,Falkirk
- Full Time, Permanent
- £26,690 per annum
Job Description:
Full job description Salary:
Up to £26,690 + Bonus + Excellent Benefits
Support Coordinator Falkirk Plumb Centre
So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Support Coordinator based in Falkirk youll be responsible for:
*Managing key customer accounts across multiple sites and branches, acting as the single point of contact for all account-related enquiries
*Building and maintaining strong relationships with customers, providing a high level of service and support
*Placing stock orders on behalf of customers by liaising directly with branch teams and coordinating requirements
*Monitoring stock availability and ensuring customer orders are fulfilled efficiently by checking stock levels and communicating updates
This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am 5.00pm, with one day a week working from home.
And heres what wed like you to have:
*To be able to demonstrate strong IT literacy, including the ability to use systems and to be able to enter data into spreadsheets accurately
*Communicate confidently and professionally over the phone, providing excellent customer service
*Experience building and maintaining positive relationships with customers through effective communication and account management
*Accurately enter, update and manage data within spreadsheets and internal systems
We look forward to receiving your application!
#ACHS150
Up to £26,690 + Bonus + Excellent Benefits
Support Coordinator Falkirk Plumb Centre
So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Support Coordinator based in Falkirk youll be responsible for:
*Managing key customer accounts across multiple sites and branches, acting as the single point of contact for all account-related enquiries
*Building and maintaining strong relationships with customers, providing a high level of service and support
*Placing stock orders on behalf of customers by liaising directly with branch teams and coordinating requirements
*Monitoring stock availability and ensuring customer orders are fulfilled efficiently by checking stock levels and communicating updates
This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am 5.00pm, with one day a week working from home.
And heres what wed like you to have:
*To be able to demonstrate strong IT literacy, including the ability to use systems and to be able to enter data into spreadsheets accurately
*Communicate confidently and professionally over the phone, providing excellent customer service
*Experience building and maintaining positive relationships with customers through effective communication and account management
*Accurately enter, update and manage data within spreadsheets and internal systems
We look forward to receiving your application!
#ACHS150
Job number 4110785
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Company Details:
Wolseley
As one of the UK?s leading merchants in plumbing, heating, cooling and infrastructure, we?ve been helping the trade succeed for decades. Over this tim...