Full job descriptionPermanent I Full-time I Peterborough and surrounding areas I On-site (Mobile)
Salary: Up to £50,000 + Annual Bonus + Car Allowance
You’re all about people, performance and partnerships. Building strong client relationships, leading successful teams and driving operational excellence is what motivates you at work...
If that sounds like you, and you’re looking for an opportunity to make a real impact across multiple sites, come and show us what you can do at Staffline!
The Opportunity
Here’s your chance to join the largest recruitment business in the UK as a Regional Account Manager.
In this role, you’ll take ownership of a portfolio of client sites across the Eastern region, leading and supporting on-site teams to deliver outstanding service, operational excellence and commercial success. You’ll act as a trusted partner to our clients, ensuring we consistently meet workforce demands while maintaining high standards of compliance, colleague engagement and performance.
We’re looking for a confident leader who thrives on building relationships, solving problems and developing people. You’ll be comfortable working in a fast-paced environment, managing multiple priorities and using data to drive performance improvements across your region.
What you’ll do as a Regional Account Manager
This role is all about leading teams, developing client partnerships and delivering results. You’ll be responsible for ensuring your sites perform at their very best while identifying opportunities for growth and continuous improvement.
Below is just a selection of what you can expect:
*Leading, coaching and developing teams across multiple client sites to deliver outstanding performance and service levels.
*Building and maintaining strong relationships with key client stakeholders, acting as their primary escalation and strategic contact.
*Driving a culture of trust, respect, accountability and continuous improvement across your region.
*Supporting site teams to achieve KPIs relating to fulfilment, retention, attendance, compliance and customer satisfaction.
*Using operational and commercial data to identify trends, opportunities and risks, implementing action plans where required.
*Ensuring all sites operate in line with Staffline policies, procedures and legislative requirements, including Right to Work, AWR and National Minimum Wage regulations.
*Conducting regular site reviews, audits and performance meetings with both clients and internal stakeholders.
*Supporting workforce planning and forecasting activities to ensure clients receive the right people at the right time.
*Managing escalations, resolving issues quickly and effectively while maintaining excellent client relationships.
*Identifying opportunities to grow existing accounts and strengthen client partnerships.
*Supporting recruitment, succession planning and talent development within your teams.
*Working collaboratively with operational, sales and support functions to deliver business objectives and exceptional customer outcomes.
The skills you’ll develop as a Regional Account Manager
At Staffline, we’ll challenge and support you to be the very best version of yourself.
As a Regional Account Manager, you’ll further develop your leadership, commercial awareness, strategic planning and stakeholder management skills. You’ll gain exposure to large-scale workforce solutions and work closely with senior business leaders and customers, allowing you to make a genuine impact on business performance.
We’re passionate about developing our people and creating clear progression pathways, providing opportunities to advance your career within one of the UK’s leading recruitment organisations.
What we need from you...
By this point, it should be clear that we’re passionate about developing our people and helping them achieve their full potential. To be successful in this role, however, we’ll need a few things:
*Previous experience within recruitment, workforce management or a client-facing operational leadership role.
*Experience managing multiple sites, accounts or teams within a fast-paced environment.
*Strong leadership skills with a track record of developing high-performing teams.
*Excellent relationship-building skills and the ability to influence stakeholders at all levels.
*Commercial awareness and the ability to identify opportunities for growth and performance improvement.
*Confidence in analysing and presenting data to support decision-making and drive results.
*Strong organisational skills with the ability to prioritise effectively across multiple locations.
*A proactive approach to problem-solving and managing change.
*A full UK driving licence and willingness to travel regularly across your region.
*Most importantly, you’ll be passionate about people, customer service and delivering exceptional results
*.
Diversity and Inclusion: A Core Focus
At Staffline, we are deeply committed to building a diverse and inclusive workforce. We believe that a diverse team brings different perspectives, ideas, and experiences, enhancing our overall effectiveness and success. We value and celebrate the uniqueness of each individual, and we actively encourage applications from candidates of all backgrounds.
Intrigued? Why not apply now? Or if you need more information, get in touch!
Note: All candidates must demonstrate their Right to Work in the UK. A full UK driver’s license is essential for this role.