Full job descriptionJob Description:
Internal Sales Executive
We are looking for a confident and driven Internal Sales Executive to join a successful and growing business.
This is a fantastic opportunity for a sales-focused individual who enjoys building relationships, developing opportunities and converting enquiries into orders. You will work closely with architects, consultants, contractors, end users and internal teams to manage projects from initial quotation through to securing the order.
You will play an important role in following up live opportunities, identifying new business and supporting the wider sales team to maximise revenue and profitability.
Key Responsibilities
*Proactively follow up quotations with architects, consultants, contractors and end users to establish project progress and identify opportunities to secure orders.
*Build and maintain strong relationships with prospective and existing customers.
*Manage a pipeline of sales opportunities and ensure all activity and updates are accurately recorded on Salesforce.
*Identify and develop new prospects using Barbour ABI and other relevant industry and public sources.
*Generate and qualify new sales leads through proactive telephone contact.
*Arrange CPD meetings and appointments for the external sales team with prospective customers.
*Introduce customers to new, upgraded and relevant products and solutions.
*Prepare and follow up quotations, negotiate commercially and successfully close sales.
*Identify opportunities for additional sales and maximise the value of each project.
*Work closely with external Technical Consultants, providing sales and administrative support where required.
*Maintain regular communication with internal departments to ensure projects and customer requirements are progressed effectively.
*Monitor outstanding quotations and ensure timely follow-up activity.
*Handle customer queries professionally and resolve issues wherever possible.
*Assist customers with credit account queries and work with them to find appropriate solutions.
*Monitor and report on monthly sales performance and order levels.
*Ensure personal sales targets and activity levels are consistently achieved.
*Maintain accurate and up-to-date Salesforce records, including all follow-up actions.
*Ensure maximum gross profit margins are achieved through effective commercial negotiation.
About You
We are looking for someone who is commercially minded, confident on the phone and comfortable building relationships with customers at all levels.
You will ideally have at least 2 years’ sales or telesales experience and be motivated by achieving results and converting opportunities into business.
Essential Skills & Experience
*Previous experience in sales, telesales, internal sales or a similar customer-focused role.
*Strong communication and interpersonal skills.
*Confident telephone manner with the ability to engage and influence customers.
*Excellent relationship-building skills.
*Strong negotiation and closing ability.
*Good organisational and time-management skills.
*A proactive and results-driven approach.
*Ability to handle objections and customer rejection positively.
*Strong customer service skills.
*Good written and verbal communication.
*Confident using CRM systems, ideally Salesforce.
*Good knowledge of Microsoft Office.
*Ability to work effectively both independently and as part of a wider team.
Desirable
*Experience working within a project-based environment.
*Knowledge of the construction, building services or manufacturing sectors.
*Understanding of the project sales process.
*Experience working with architects, consultants or contractors.
*Experience working towards sales targets and KPIs.
Personal Attributes
We’re looking for someone who is:
*Confident and professional
*Driven and commercially aware
*Proactive and enthusiastic
*A natural relationship builder
*Organised and reliable
*Resilient and comfortable with rejection
*A strong communicator and listener
*Influential and persuasive
*Customer-focused
*Eager to learn and develop
Education
GCSE standard or above is preferred.
The Opportunity
This is an exciting opportunity to join a market-leading and well-established business where you will receive extensive training, support and opportunities to develop your sales career.
The role would suit an ambitious sales professional with at least 2 years’ experience who is looking for a long-term opportunity within a successful organisation and wants to develop their commercial and project sales skills.
If you are proactive, confident, commercially driven and enjoy turning opportunities into successful sales, we’d love to hear from you.
Benefits:
*Company pension
*Free parking
*Gym membership
*Health & wellbeing programme
*Life insurance
*On-site parking
*Sick pay
*Work from home


Work Location: In person