Full job descriptionTEMPORARY ACCOMMODATION OFFICER – WEST LONDON
£29 per hour umbrella | Hybrid | 3 days in the office

We are currently recruiting for an experienced Temporary Accommodation Officer to join a local authority in West London on a 3 months ongoing contract

Role Details:
*£29 per hour umbrella
*Monday to Friday, 9:00am – 5:00pm
*Hybrid working – 3 days per week in the office
*Full-time position
*West London
*Local Authority
Key Responsibilities:
*Manage a caseload of temporary accommodation households.
*Arrange and manage emergency and temporary accommodation placements.
*Ensure accommodation is suitable and meets relevant housing standards.
*Liaise with landlords, accommodation providers and internal housing teams.
*Deal with complex housing cases and vulnerable households.
*Monitor placements, transfers, voids and cancellations.
*Handle resident enquiries and resolve accommodation-related issues.
*Maintain accurate case records and ensure housing systems are kept up to date.
*Support the council in meeting its statutory homelessness duties.
*Monitor rent accounts, Housing Benefit issues and accommodation costs where required.
*Work closely with Housing Options, Finance, Housing Benefit and other relevant teams.
About You:
*Previous experience working within Temporary Accommodation or Homelessness services.
*Good understanding of homelessness legislation and statutory housing duties.
*Experience managing temporary accommodation placements and working with providers.
*Strong case management and organisational skills.
*Confident dealing with vulnerable residents and challenging situations.
*Excellent communication and problem-solving skills.
*Local authority housing experience is highly desirable.
To apply, please send your CV for immediate consideration.