Full job descriptionTime Appointments are delighted to be recruiting on behalf of a reputable claims management company based in Colchester. This is a Technical Claims Handler role, with either personal injury, credit hire or fire & theft experience required. Our client offers a range of excellent benefits and a competitive salary.


Key Responsibilities:
· Manage own caseload of technical motor claims from cradle to grave, including escalated cases
· Set and maintain appropriate financial reserves throughout the claim’s lifecycle.
· Leverage cutting-edge claims management systems to streamline processing time and reduce overall claim costs.
· Build and maintain strong client relationships through consistent, high-quality service.


Skills & Experience:
· Previous experience in a technical motor claims handling role
· Experience in personal injury including MOJ/OIC
· Exposure to repair, credit hire, and total loss cases
· Strong problem-solving skills
· Excellent verbal and written communication skills
· Excellent telephone manner
· Positive and proactive attitude


Benefits:
· Free onsite parking
· Generous holiday package
· Company social events
· Private medical insurance
· Professional qualifications along with continual professional development
· Hybrid opportunity working 3 days in the office


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