Full job descriptionBusiness Analyst
Mail Re-platforming & Transformation
Contract: 5 months initially
Location: Remote 1st - fortnightly meet
Rate: £450 per day - inside
Sector: Logistics / Mail / Warehousing


We’re looking for an experienced Business Analyst to join a major mail re-platforming and transformation programme following a large-scale merger.


Working closely with operational, technology and programme stakeholders, you’ll help define how mail operations, processes and supporting systems transition onto the new platform. This is a hands-on delivery role requiring someone who can move comfortably between detailed business analysis, operational change and workstream coordination.


Key responsibilities:


*Map current-state mail and operational processes across the merged organisations
*Design future-state processes and identify gaps, dependencies and operational impacts
*Gather, document and manage business, system and operational requirements
*Facilitate workshops with operational teams, technology teams and senior stakeholders
*Support the re-platforming and migration of mail services and associated processes
*Translate complex operational requirements into clear deliverables for technical teams
*Support testing, business readiness, cutover and implementation activities
*Coordinate smaller workstreams and maintain delivery plans, risks, issues and dependencies
*Ensure new processes are fully documented and embedded across the operation


We’re looking for someone with:


*Strong experience as a Business Analyst within complex transformation programmes
*Previous experience within logistics, warehousing, mail, parcel delivery or supply chain environments
*Experience of platform migrations, system implementations or re-platforming programmes
*Excellent process-mapping, requirements-gathering and gap-analysis skills
*Experience working across both technology and operational teams
*Strong stakeholder management and workshop facilitation skills
*An understanding of business readiness, testing, cutover and operational implementation
*The confidence to take ownership and drive a workstream forward when required
*Experience supporting merger, integration or organisational change programmes would be highly beneficial


This would suit a pragmatic and delivery-focused Business Analyst who understands that successful transformation is about more than producing documentation- it’s about helping operational teams move successfully from the current environment into a new way of working.


Immediate start