Full job descriptionCommercial Account Handler
£35,000 - £40,000 / Croydon area


Pavilion Recruitment are working with a well-established, independent Chartered Insurance Broker who are looking for a Commercial Account Handler to join their friendly and experienced team.
This is a great opportunity for an ambitious Account Handler to join a highly personable regional broker, with the potential to progress into a Senior Account Handler role.
The Role
You will work closely with an experienced broker in the business who will guide and mentor you, whilst you both share and manage a portfolio of commercial SME clients, whilst providing a high level of service across renewals and day-to-day servicing.
The portfolio is predominantly Property Owners, alongside EL, PL, Combined and other commercial risks. You will manage around 20–30 renewals per month, with some warm new business opportunities also available.
Responsibility for processing MTAs.
Obtaining and negotiating quotations with insurers.
Broking via Acturis and via open market presentations when needed.
Building and maintaining strong client relationships.
Supporing with warm new business opportunities.
Identifying opportunities to develop existing client relationships
About You
We are looking for a confident and proactive Commercial Account Handler with:
Acturis experience – essential
Commercial insurance experience, ideally across a range of classes, although individuals with only a Property policy background are encouraged to apply
Excellent communication and client relationship skills
A proactive, hands-on approach
The confidence to take ownership within a small team
A genuine team-player mentality
This role could suit an experienced Account Handler, a Junior Handler looking to progress, or someone looking to move away from a larger City broker into a more supportive, relationship-led environment.