Full job descriptionMotor Claims Handler
Permanent
Monday-Friday 9am-5:30pm
Rochdale
Up to £30,000 DOE
MPJ Recruitment are proud to be working with a UK leading business based in the Rochdale area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level.
Motor Claims Handler skills:
*Manage insurer scheme claims from first notification of loss (FNOL) through to settlement, providing a comprehensive cradle-to-grave claims handling service.
*Ensure all new claims are registered and progressed efficiently, accurately and in accordance with the insurer’s agreed Service Level Agreements (SLAs).
*Handle incoming enquiries from policyholders, insurers, solicitors, repairers and other third parties in a professional, helpful and timely manner.
*Maintain accurate and comprehensive claims records, ensuring all data and correspondence is factually and grammatically correct and complies with agreed SLAs and insurer best-practice guidelines.
*Manage claims within the delegated authority provided by the insurer, including:*First Notification of Loss (FNOL)
*Instructing engineers and arranging vehicle assessments
*Instructing recovery agents and repairers
*Liaising with and instructing solicitors where required
*Managing claims through to an appropriate and timely resolution

*Ensure all claims activity is conducted in line with regulatory requirements, insurer procedures and company policies.
*Identify and escalate complex or high-value claims where they fall outside delegated authority or require further investigation.
*Undertake any other duties and responsibilities reasonably required by the business.
*Maintain a clean, organised and hazard-free working environment in accordance with company health and safety requirements.
Motor Claims Handler Benefits:
*Comprehensive training and on-going support
*Hybrid working available after successful completion of probationary period
*Employer pension contribution
*20 days holiday plus bank holidays to start
*Lots of fund raising and social events
*In house training and also the chance for progression
*Overtime available (triple pay weekends and evenings)
*Free secured gated parking on site
*Performance based bonus
*Smart casual dress code
Please click APPLY if you are interested, we will be in touch immediately!