Full job descriptionOperations & Social Media CoordinatorLiverpool | £28,000-£30,000 | Full-Time | PermanentAdaptable Recruitment are delighted to be working exclusively with a successful and growing Liverpool-based cleaning services business to recruit an Operations & Social Media Coordinator.
This is a genuinely varied role combining customer service, operations, scheduling, administration and social media management within a fast-paced, service-led environment.
Essential Requirements - Please Read Before ApplyingTo be considered for this position, you must:
*Hold a Full UK Driving Licence
*Be willing to occasionally support cleaning operations when required
*Be available for weekend working on a rotating rota
*Have previous experience managing social media for a business
The RoleOperations & Customer Service*Acting as a key point of contact for customers via phone, email and messaging platforms
*Managing customer enquiries, bookings and day-to-day communication
*Coordinating schedules and supporting operational planning
*Handling last-minute changes and resolving issues efficiently
*Maintaining accurate records, systems and internal databases
*Providing general administrative support across the business
*Supporting the wider team to ensure the smooth delivery of services
Social Media & Marketing*Managing business social media accounts across Facebook, Instagram and TikTok
*Creating engaging content including posts, stories, reels and promotional campaigns
*Scheduling content through Meta Business Suite and similar platforms
*Designing branded graphics and promotional materials using Canva
*Monitoring engagement and helping shape future content strategies
*Supporting brand awareness and business growth through creative content
Operational Support*Supporting wider business operations as required
*Occasionally assisting cleaning teams during staff shortages, holiday cover or busy periods
*Travelling between locations where required to support operational needs
About YouWe’re looking for someone who has:
*Excellent customer service and communication skills
*Strong organisational and time management abilities
*The ability to manage multiple priorities in a fast-paced environment
*Previous experience managing social media for a business
*Experience creating content across Facebook, Instagram and TikTok
*Knowledge of Meta Business Suite
*Experience using Canva or similar design tools
*Strong written communication skills
*A positive, solutions-focused attitude
*The confidence to work independently and use initiative
*A flexible, hands-on approach
*A Full UK Driving Licence
What’s On Offer?*Salary of £28,000-£30,000 depending on experience
*Permanent, full-time opportunity
*Genuine variety and responsibility from day one
*The opportunity to make a real impact within a growing business
*Supportive and collaborative team environment
*Long-term career development opportunities
*A role where no two days are the same
If you’re looking for a varied role where you can combine operations, customer service, administration and social media management, and you’re happy to take a hands-on approach when needed, we’d love to hear from you.