Full job description

Middle Office RepresentativeLocation: Hybrid, 4 days
Employment Type: 12-month contract
An exciting opportunity has arisen for a Middle Office Representative to join a dynamic operations team supporting multiple institutional clients. This role sits at the heart of the trade lifecycle, acting as a key link between clients, counterparties, and internal teams to ensure the timely and accurate processing of trades and settlements.
The position combines operational expertise, stakeholder management, and problem-solving, making it ideal for someone who enjoys working in a fast-paced environment and collaborating with a wide range of stakeholders.
Key Responsibilities*Manage the settlement of trades across multiple client accounts.
*Support the trade lifecycle from trade confirmation through to settlement completion.
*Liaise with counterparties and internal teams to resolve queries, exceptions, and settlement-related issues.
*Monitor trade activity and investigate breaks, exceptions, and failed trades.
*Participate in regular client meetings to provide updates on trade status, operational activities, and process improvements.
*Build and maintain effective relationships with clients, counterparties, and internal stakeholders.
*Produce accurate client and internal management reports.
*Contribute to incident management, escalation handling, and operational problem resolution.
*Maintain high standards of data accuracy and operational control.
*Support continuous improvement initiatives and identify opportunities to enhance processes and client service.
*Share knowledge and provide guidance to colleagues across the wider team.
*Act as a subject matter resource within the Middle Office function when required.
Skills and ExperienceApplications are welcomed from individuals with experience in areas such as:
*Middle Office Operations
*Trade Support
*Settlements
*Securities Operations
*Investment Operations
*Custody Operations
*Capital Markets Operations
Experience in the following areas would be particularly beneficial:
*Trade lifecycle management
*Trade confirmations
*Settlements processing
*Counterparty interaction and relationship management
*Break management and exception resolution
*Stakeholder management
*Client reporting and operational reporting
*Financial markets and investment products
*FX operations or broader markets exposure
What We’re Looking For*Strong analytical and problem-solving skills.
*Ability to investigate complex issues and drive resolution.
*Excellent communication and relationship-building capabilities.
*Confidence interacting with internal and external stakeholders.
*Strong organisational skills and attention to detail.
*Ability to manage competing priorities within a deadline-driven environment.
*A collaborative approach and willingness to support colleagues across the team.
*Commitment to delivering a high-quality client experience.
Why Apply?This role offers the opportunity to develop expertise across settlements, trade support, client servicing, and operational risk management within a collaborative and professional environment. You will work closely with experienced colleagues, gain exposure to a broad range of stakeholders, and play an important role in supporting critical investment operations activities.