Full job descriptionCustomer Service Advisor (Telephone Based) - 9am till 5pm

12 weeks months onsite Training, then Hybrid 3 days at home per week.

Newcastle City Centre | £26,500 | Monday–Friday, 9–5

Join a global financial services brand in a modern, open-plan office right in the heart of Newcastle. This is a permanent opportunity from day one, perfect for someone who enjoys helping people and delivering great service over the phone.

What you’ll be doing:
*Handling inbound customer calls
*Providing support, guidance, and solutions
*Delivering a high-quality customer experience every time
What’s on offer:
*£26,500 salary
*3 months full training onsite, then hybrid (2 days in office)
*26 days holiday + bank holidays
*Excellent pension scheme
*Clear progression within a global business
If you’re confident on the phone, customer-focused, and looking for a stable role with real growth potential—this could be the one for you.